Rooms were clean furniture specially the couch bed had a torn cushion and a horribly uncomfortable flat mattress that allowed the springs to be felt. We told them about it , and it was immediately attended to. The mattress was still uncomfortable sofa bed mattress but a little better. The staff were all very helpful and polite. The food service was excellent and the food service staff were friendly and helpful as well. The grounds were clean and well maintained and there was a lot of food and drinks offerings within a couple of minutes walking distance. Staybridge was a great family choice and we will definitely be back! Thank you
Absolutely felt at home, not like in a hotel.
As we were trying to check in, we had a lovely welcome the staffing management going away free homemade cookies, which was a blessing in disguise as we were super hungry going in.
The staff at the buffet was very kind , courteous and always helpful. All the staff is very kind, had a lovely smile on and we’re always ready to help.
I did not feel like we were staying at a hotel. Thank you!!!
booked a room with 2 queen sized beds for 3 days. called 3 days before hand and spoke to Diedra (?) and told her that because of mobility issues I would like a room towards the west end of the property. She was very accommodating and said has she would be the one to do the room assignments she would make a note to make sure it was handled. When we arrived, the night auditor, Robert, acted somewhat put out and acted like he was doing us a favor by ”finding” us a room in the requested area...when we entered the room it had 1 king sized bed and we were too tired from the drive to go back and request a change. The tub/shower was impossible for me to use because it was too high and there we no handles to use. Again, mobility issues was mentioned and obviously ignored. The used dental flossers in the cubby under the nightstand was nice as well as the garbage pickup right outside our room at 6:45 am Friday morning.
The affordable price reflects the hotel’s desperate need for renovations. The first room we were given smelled strongly of stale cigarettes even though it’s marked as a non-smoking room. The second room smelled ok but the window was broken, the bathroom toilet & shower were chipped and stained, and the bed wasn’t super comfortable (just felt like an old mattress). The hallway carpets don’t look like they’re ever vacuumed. We didn’t take advantage of the breakfast but it appeared to offer waffles, juice, and some assorted muffins & fruit. The staff was nice.