This is my go to place anytime I’m in the area. I can’t say enough good about the rooms, safety and great staff. I’ve never had a terrible experience here and they go out of the way to make your feel at home. On my last trip I had an issue with workers that were on site working…one of the workers were extremely loud while on his phone. I mentioned it to the front desk clerk and experienced a shun from this person, stating they had to be there. Not sure she is this locations newest hire or just hasn’t been broken in at the moment. Her lack of concern really struck me but I will be sure to mention it to some of the other staff who always go out of the way. That’s the only problem I have ever experienced with all of my stays here. Home away from home.
This hotel has been well kept and updated. It was clean and comfortable. The staff was helpful. There are several places to eat in the general vicinity. Great place to stay if one is seeing anyone in the Medical Campus across the street. $5.00 fee to park your car overnight.
Currently staying at this hotel, decent ambience, courteous staff. Staying 5 nights at the property; came last night and leaving Friday. I use Marriott a lot in the US and around the world, have lifetime status with them and check out the reviews before staying at a property. A couple of things did not go well today on my 1st day. In the morning today, I saw a cockroach running around in the closet just as I was about to leave for work. Did not have time to fuss around, made sure my suitcase was closed and secure, took a quick video and left the room, showed it to the front desk and left for work. Hoping they came and took care of it and the cockroach does not start crawling around at night. Haven't seen it until now. And then after work in the evening, wanted to order room service since I was tired and did not want to venture out. I called the desk and they asked me to scan the menu and order online which I did just after 5:00 pm which is when the restaurant opens. I also received an email stating that the order had been placed. After 40-45 minutes, no delivery, so called front desk, they asked me about the order details which I gave to them. They checked and called back stating that there was a glitch and the order was never prepared. And finally the order came up; I had ordered 1 main course and a side salad, and they gave me a main course and a full dinner salad which is over twice the price. By this time, I did not have the patience or energy to call them back and just ate my main course along with a portion of the salad. Will probably mention it to them later to see if they can give me credit for the extra charge. So a disappointing first day, not sure what else I should expect during rest of the week.
I sometimes have business in the area and like this location. Staff at front desk were attentive and friendly. My room was clean and comfortable. There was adequate lighting and easy access to electrical outlets. Bathroom was bright and clean. Room was quiet. I was tempted to use the outdoor pool but my timing was tight. Maybe next time.
Room was very clean and far surpassed our expectations looking at some reviews. We were able to book our one night stay for 3,500 points, which was an incredible value. Well worth the stay. The room was large and the bed was comfortable. We’d definitely stay again when passing through Atlanta.
Mecca was a shining light to a bad start to our trip. Our flight was delayed and we got the last rental car available which was a giant truck we weren't comfortable driving. We had 4 hours of sleep before having to head to our first baseball game at 6am. She packed us a breakfast and snacks for the day and had it ready as we were running out the door. Her service was impeccable!
As soon as we walked in we were treated like family and that means alot to us. We are mostly grateful for Devron, he was a blessing. Devron was always kind and accommodating even when he was tired. This place had an assistant manager who was kind of quirky but you could tell she loved her job and wanted everyone to have a great experience while there. If you need a place that will let you relax and let your hair down please head on over to Extended Stay America-Atlanta-Alpharetta _Northpoint-West