「The bed and pillows were very comfortable. The room was clean. The AC did not get cold enough, the refrigerator was not cold, the remote didn’t work the TV and the room was not ready to check in at the 3:00pm check in time. It was about 3:30 before we could check in. They didn’t offer to provide anything to make up for that wait. The pool didn’t open until 10 am and that was disappointing because I like to swim early.」