ゲゲストThe best stay ever with exceptional service and super gorgeous room + private onsen. We enjoyed a complimentary welcome drink and dessert before they showed us to our room. The loft style japanese room was stunning, decorated with tasteful details. The best part was of course the onsen, we could watch snow as we enjoyed the soak. There was also a massage chair in the room haha.
The breakfast that we added on was really delicious too. The hotel provides pick up service to and fro train stations nearby, make sure to check with them prior to your arrival.
Something that warms our hearts is their quality service, e.g. they would warm our shoes before we head out as it was snowing outside etc.
Location wise, it's very near to Gala Yuzawa station. However, I think most restaurants are closer to Echigo Yuzawa station. So we would take a short walk there every night for dinner instead.
JJennifer EspinaThe place is comfy. Heater is used everywhere
The driver of the taxi didn’t see Yuzawa Yukinado in the Google Map, instead he saw Hotel Justice which is the same . That building is where you check in and have breakfast. The building next door is where the rooms are.
The staff are very helpful. They accommodated us even we arrived late. You just have to message or call them beforehand.