This hotel is packed with old-school charm. Room was comfortable and beautifully decorated and the grounds of the hotel are lovely. The staff were all very hardworking and welcoming, despite us showing up late at night after a delayed flight. Breakfast was good. Restaurant fare is on the pricier side compared to outside food (as to be expected with hotels) but tasty and generous, we also really enjoyed their special Xmas Eve dinner. Location is a bit further out from the taj area but it was very easy to get around using Uber auto (rickshaws) and the hotel’s garden area + pool area made it feel like a nice quiet oasis from busy Agra, so we slept well. They were doing some work on the rooftop during the time we were there so we weren’t able to use the terrace - a shame as the views seemed great.
ゲゲストI've stayed a few times here and had very comfortable stays. On this occasion, the hotel was hosting an event, and very loud music was played until 3am. I asked the duty manager to ask them to stop the music, but they refused to do anything about the disturbance. Many people were complaining, but the hotel staff were unable to take a firm stance and turn the music off. I had a flight the following morning at 8am and it impacted my work the next day. Very disappointing handling of the situation by the duty manager.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
ゲゲストThe hotel was great for its hospitality and the facilities. The breakfast was also nice with variety of Indian foods. I will definitely come back here next time I come to Varanasi,