Very clean, quiet, comfortable bed and pillows, plenty of hot water. Coffee maker, fridge, microwave and real dishes a plus. Coffee and tea provided was very good. Crabtree and Evelyn products were very nice. Our go to place when visiting Branson.
Better than I expected by far for being attached to the casino. The room was clean and reminded me of a typical newer Hampton Inn level room. I lucked out too and had a great room that overlooked the old rail bridge on the west side where I could watch the sun go down out the big bay window. There was a regular train running by too but the building was well insulated and I did not hear it at night.
ゲゲストTwo of the main things I looked for when booking was a pool and free parking. The pool was indoors which was fine. Was surprised to see how small it was and was a big let down that it was so freezing we couldn’t enjoy it at all. So it was a let down that one of the main reasons I booked here we didn’t get to use the pool. This place does have newer furniture in its rooms but the floor throughout and the furniture it the lobby is just stained up and dingy. The signs on 1st floor for ice machine/vending are wrong. Asked a rude house keeper that was upset bc I guess I interrupted her cleaning. She had told me it was around the corner…. The out of order machine was on the other side of the building. I finally found me an ice machine on next floor. The people at the front desk are very nice and courteous. Really nice. But wish they had explained more on their parking so that I didn’t end up with a ticket each day I was there. So they have no free parking lots at the moment. You either have to park in their drop off zone are a section of street parking on the side. The other lots available you have to pay per day. Due to this I found a spot on the side (side street parking as they suggested) and I didn’t move my car. I kept it there the entire time and walked everywhere I needed to go. Well when I went to leave I had parking tickets racked up for several days. I went in and asked them if that was there parking as told previously and they said yes. I told them about the tickets and they said it was managed by the city and u have to back in or get a ticket. That would be nice to know when you offer that as a parking suggestion. I go out to lot to see if there was a sign. There was a sign many spots down that in the direction I was coming from wouldn’t have seen. I also looked all almost every vehicle was parked wrong way so obviously they weren’t told or didn’t see sign either. I started warning those I could. $30 a day ticket city it making a lot of money of that small parking section from out of towners etc that don’t know ST Louis parking laws …. The hotel won’t warn u of this and they know. Besides these couple things everything else was good.
ゲゲストBest place to stay in the Clayton/STL area if you are visiting WashU. Staff is A+. I have tried at least five other hotels, and since I stayed in January 2024, I constantly repeat when I visit the town. Breakfast is GREAT! This is not your typical breakfast ”INCLUDED!” Extremely clean! They are doing renovations, and you will be greatly surprised at how good it looks every time you go! Plenty of parking and safe! Stay here, you won't regret it!
ゲゲストLocation was fine. Room seemed standard level of clean. Toilet paper is ultra thin, and the soap and shampoo was very watered down, so I left the room feeling dirty. Sofa bed was so substandard that we wouldn't let our 12 year old sleep on it. The springs really dig into your back. Everything seemed clean, but felt so cheap that we felt cheap staying there. Coffee machine in the room was broken and it didn't seem worth the effort to complain about it. Ex-wife complained about the air conditioner next to the bed being too loud and coming on and off all night long that she had issues sleeping. Breakfast was solid, though. Waffle station was a hit, though the oatmeal, like the soap and shampoo, was very watery. Eggs and sausage were above average. No sliced bread, though they offered English muffins and bagels. Staff was very friendly. Best part about the stay was how amicable they all were. Makes me feel bad writing the rest of the review. Would probably avoid the hotel in the future if there were better options. It's passable, but doesn't live up to my standards and doesn't seem worth the price.
ゲゲストI really only booked the room to have a place to sleep and shower for two nights, and the hotel got one of these right. The shower was a problem because, when the shower was turned on, water would gather on the ceiling and rain down. It was very unpleasant, so I skipped a shower on my second night, took a video of the problem, and shared my concern and the video with hotel staff when I checked out. Other than that, the room and common areas seemed to be mostly clean, although I cleaned things in the room that housekeeping clearly didn't get to (e.g., a sticky microwave knob). I also found the elevators intolerably hot. Yes, it was record heat outside, but I don't understand why the elevator cars weren't air conditioned like the rest of the hotel common areas. As for breakfast, it was okay for consumers of the standard American diet - I.e., high fat, high sugar - and, as a whole-food plant-based consumer, not terribly appealing. But, this is mid-America.