ゲゲストThe stay was amazing and the staff were friendly. We arrived at the accommodation pretty late at night after the check in hours but the hotel staff were available and helped us with everything we needed.
DDanny_L_SmithWe booked a room here on our honeymoon tour around Scotland and it turned out to be the best hotel we stayed at in the country. Not only did the staff work so professionally, they were also so personable. As a treat for our honeymoon, the staff gave us a gift of chocolates in our room when we arrived with a honeymoon card, as well as a dessert when dining in the restaurant. The restaurant was one of our highlights, if you are staying in the hotel do not miss it. The food was delicious, very well seasoned, and presented beautifully. Moreover, the staff in the restaurant were also so helpful, giving suggestions and recommendations and giving attention to us without being overbearing. The room looked out over the lawn with the towns cathedral in the distance. There was both a bath and a shower, the television was modern with a clean image, there were plenty of free coffees, teas and snacks in the room, and the bed was very comfy indeed. Don’t miss breakfast! The great food from the dinner in the restaurant remains during breakfast time too!
I will be returning. This is a very special hotel.
ゲゲストLovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
MMohd Raesznice hotel , easy to check in ,nearby town , easy access , near to university and restaurant , have parking area , easy check out , room was nice , brekfast nice , and many more , will come back again. thanks
ゲゲストStaff very friendly and helpful.
Room very cold - air conditioning system that clearly doesn’t work. Did read other reviews prior to arrival and should have taken note as this seems to be a common complaint.
Staff clearly aware as delivered an electric heater without question when asked for one.
Breakfast okay. Will not cook poached or fried eggs only scrambled.
ゲゲストThe hotel has an old world charm but does need some updating with more accessible showers for people with mobility issues. One double room in the whole hotel is hard as it was already taken when we arrived after emailing our request on booking. The waiter, whose name we did not get was great 5 stars to him.