Staff was very friendly and accomodating. Especially staff with tag No. 041 and there was a girl staff who help to assist me when I asked for pharmacy.
Breakfast served was basic chinese breakfast. Each person get a hard boiled eggs and buffet style. You decide if you want to eat or take the eggs only.
Room was just nice. It was a bit too cold for us and they let us have portable heater. You only need to ask for it okay.
They have washing machine but no dryer so you need to be creative how to dry your own clothes 🤣.
Its a bit far from subway but within 12 mins walking distance. My friend and I walked -21 degree to get to the station and it was nice. Many hidden underground shopping mall nearby which is walking distance.
I love that the area are surrounded by pharmacy and clinic because at one point we really need to get some medication because our ******* not working.
Oh, most of the time we travel using the bus which is 2 mins away from hotel. Its easy and convenient too.
Great stay at Lavande Hotel Heihe. The room was clean, modern, and comfortable. Friendly staff and convenient location. Good value for money — would stay here again!
匿匿名ユーザーI’ll start with the highlight of our stay: the ski rental team at Yabuloni Hotel. Since rentals are included in the stay, we spent a fair amount of time with them, and they are truly world-class. Led by a charming and compassionate boss, the team of four (photo attached) is incredibly professional and approachable. They don’t just hand you gear; they perform thorough safety checks, ensure a perfect fit, and offer genuine tips for the slopes. They made our trip seamless and safe. They will be the reason why we will come back and stay here
Unfortunately, the hotel itself doesn't live up to that same standard. The hallways are dimly lit and poorly ventilated, a theme that continues into the rooms. The biggest issue was the bathroom, a persistent, foul sewage smell made us feel like we are using a public toilet that has not been cleaned for years. If this is 5 star standard, i'm afraid they have to do much much better.
To top it off, the reception staff felt poorly trained. Despite having plenty of people behind the desk, no one could answer basic questions about local attractions, slope openings, or even help us arrange a driver for dinner around the area. For the price point, they should think of how they can justify their service other than having a world class and helpful ski rental management team.