At check in I asked about scheduling a massage for the following morning. Was told they no longer offer them. I asked about the pool & jacuzzi -was told they are 20 euro-somehow I missed this in hotel info…. But! It’s 10 euro because the Turkish bath is broken🙄. At 10Am I head to the reception desk in suit/cover (no robes)to ask where jacuzzi is? I’m told it must be reserved!? And its avail at noon (check-in gal said it was open at 9🤔). Not booked but they have to prepare it…ie turn on the heat? I’m very disappointed. What poor hotel practice to advertise massages and pools and jacuzzis and then they are basically unavailable. Finally no coffee in the room -bought a tablespoon of coffee for 2 euro only to drop it trying to fumble w/ the keycard which although my fault, further made this whole morning a disappointment. We are here 2 more nights & if our friends in Brescia hadn’t suggested this hotel- I would change. Finally beds are very hard.
This is not a 5 star hotel. Do not be fooled by the pictures on the website. I understand this is a very old hotel, but it needs an update with paint, flooring, and furniture. Very weak/spotty wifi, unstable electricity, uncomfortable bed and pillows. The terrace (the ”highlight” of the hotel) is rarely open and the breakfast is marginal. Fortunately, the staff is very nice and helpful and the location is optimal in the center of the city. I can imagine that this was once a grand hotel, but not worthy of 5 stars today.
I have been to Brescia once before and stayed in a fantastic boutique hotel, the Locanda Delle Mercanzie however it was fully booked and instead I stayed at the Albergo Orologio which is not that far away. This traditional styled hotel is in an excellent location wight in the heart of the centre of the old town and with a huge array of restaurants and bars within just a few seconds of walking! It’s also only a five or six minute walk with a wheeled bag from the Vittoria Metro station. Very convenient. Check-in was easy, the receptionist greeting with a smiling face, giving advice, telling you about the hotel etc. It always makes you feel better when you arrive at a hotel and the staff are so warm and friendly! I had booked a single room but ended up in a double room. Wifi was excellent, a fridge in the room, toiletries, plenty of plug points, air-conditioning (although turned off at this time of year), a TV, seat and desk, a small safe (passports and small items…too small for a laptop). The room and bathroom were very clean. The furniture was old but it suited the character of the hotel. Old style, almost boutique like. Breakfast was delicious. Superb coffee and made for you by the waitress. Buffet style cereals, yoghurts, breads and croissants, cake cold meats and cheese. Maybe not the greatest variety but it was all tasty and I enjoyed it. Overall I thought this hotel was quaint, it was convenient, it was clean, very well priced and the staff were friendly. I would definitely consider staying again if I return to Brescia.
For the lasts years we stay with several driver teams of Villa Trasqua at Paolo VI hotel during the Mille Miglia. It feels like a second home. All staff is very welcoming, since most of them work there for years too it’s also a reunion. Communication goes very quick, they are open to discuss things and it feels like we are playing in the same team. At Paolo VI they understand hospitality. The place itself is very special. Don’t expect the most luxurious hotel though. Although it’s very clean and the breakfast gives a significant options. The inner garden is beautiful and tranquil. From the hotel it is easy to go by foot to all hotspots in Brescia. Thank you again Francesca and Nico and team! Looking forward to next year.