ムロの人気格安ホテル

「We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food. However, the overall experience was disappointing. The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it. There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved. Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice. Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained. Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de」

「ホテルは室ビーチにとても近く、近くにはたくさんのビジネスがあります。 フロントデスクはとても親切で、私たちを大いに助けてくれました。 唯一の欠点は、エアコンが作動するためにバルコニーのドアを非常にしっかりと閉める必要があることです。」

「The resort tried to charge me extra money for my kids stay as Trip.com did not communicate 4 people but 2. We showed paperwork as proof and Trip customer service called and it wasn’t enough despite paperwork saying 2 kids and 2 adults. They wanted to charge me another $800 for my kids stay after I already paid. Trip asked I pay and they’d reimburse me but I didn’t trust anyone and it sounded too good to be true. One of these two screwed up and almost ruined my vacation. Hotel “figured it out” and made the problem go away but I don’t know who was at fault. Hotel staff were amazing, location was amazing, food was good for breakfast and crazy expensive for dinners. They tried to stick me in a smoking room and told me they were full, later they found another room for us that was much better. The issues were solved but this was disappointing experience on Iberostar reservations team and trip.com.」

「In one word, amazing!!! Perfection of a clean hotel, great staff, perfect location, large and beautiful rooms, I will definitely return to this hotel.」

「這裏很棒！我獨自旅行定了個單人間，包兩餐。有如下優點供參考： 1.地理位置優越，無車友好。在Alcudia很便利的地方，無論是帕爾馬市中心公交總站/機場來回都很便捷，公交直達！另外他們步行抵達的海灘也是很漂亮的果凍海。 2.設施很好，環境乾淨。有桌子、小冰箱。床是圖中那種比較寬闊的單人大床，睡起來不拘謹！浴室給我準備了浴巾。露台很美麗，有雙人桌椅和晾衣架。樓下有美麗的湖，泳池，晚上bar區有歌舞活動。對我來説，僅僅在露台一人欣賞晚霞也很棒。 3.餐食便利，選擇廣泛。我選擇包早餐和晚餐，不用再費腦子選吃什麼；中午仍然出去吃，兼顧尋找美食的樂趣。圖中展示了我吃的一頓自助晚餐和早餐。 4.員工服務很好。他們很友善。例如，我入住比較晚，晚餐已經閉餐了，但是前台和後廚為我額外準備了晚餐，感謝他們的額外努力！」

「Хороший отель в отличном месте. Отель располагается у лагуны с песчаным пляжем. Но будьте готовы платить 21 евро за 2 лежака и зонтик в день. Плюс 40 евро, если вы хотите зарезервировать за собой конкретные лежаки. Что очень актуально, если вы приехали в высокий сезон. Проезд на такси от аэропорта до отеля обойдется в ~90 евро в одну сторону. Еда вкусная, но немного однообразная. Упор сделан на локальные продукты и в целом на испанскую кухню. Помимо основного ресторана, на территории отеля еще есть 4 тематических ресторана, в которые необходимо записываться заранее. Нам за 8 дней пребывания в отеле удалось попасть только в 3 из них. На завтраки подают Каву :) Номера относительно свежие и чистые, но не хватает тапочек, халатов и гигиенических принадлежностей. Кстати, халаты предлагают купить за 30 евро, если они вам очень нужны :) Еще в душевой плохо уходит вода, но эту проблему сразу же решили после нашей жалобы. Команда анимации отрабатывает на 5+. Вы найдете развлечения на любой вкус в течении дня.」

「還可以，reception的每一位工作人員都很友善，就是海邊散步要注意不要散到隔壁酒店」

「As of June 2025, the hotel is in very good condition. This is a higher-quality than average hotel, although not luxury. Finishings, designs, rooms and maintenance are higher/better than usual. The pool/pathways areas are impecable. Bushes perfectly trimmed, not a leave or fallen flower on the floor. Beautiful and cared for daily. June is a great moment to come to Mallorca as it is already very warm/hot enough to crave pool and beach but not hot enough you don't want to walk around. Also, the amount of people is very reasonable. Come July/August, things change and crowds make everything less enjoyable. Front is nice and helpful and the breakfast buffet (in my case I paid for the immense convenience) fantastic. The beach is a 3-minute walk from the side exit door, just crossing the main street. The beach is fantastic, clean and it barely has any weeds. However, although we did not have issues to find a space, I don't want to be there in July/August as there are around 100 ft from water to the back and I bet it will be more difficult to find a space with a crowd. Hotel location is great as it is right in the main street with plenty food and the typical ”everything” stores within walking distance. We stayed 5 days and didn't need to take the car to go have dinner. The rate was also higher than average but there are plenty reasons why it is fair. Overall, very happy with the stay and every aspect of the hotel.」

「Alles sehr gepflegt und alle sehr freundlich. Die Zimmer sind sehr großzügig」