We had an overall very good stay at Hotel el Bey in Constantine. We really liked the kindness and support of the staff, specially during the loss of our lugagge in the airport. The hotel also has a restaurant and we had breakfast and dinner- the food was quite good and again the staff was very kind. The room was great, there was a lot of space and a big TV. Wifi was a bit slow but worked fine all in all. What bothered me was the fact that there was a 1-2 month kitten outside, all alone and very distressed. Nobody helped him and i would ask the hotel to please do 🙏🏼 either feed him or adopt it - thank you for taking my request into consideration and thank you for a very good stay
Hotel is one of the best in Constantine and the foremost with the central location at the heart of the city downtown. A modern business centre , Exellent International breakfast with a traditional touch , a lovely view toward the river and the montagne or toward the city. Truly, the staff of the hotel are doing amazing work despite the reduced manpower. Distinction to : Redha and Wafa from house keeping keen to details and very polite. Doria at the reception was exceptional, Always wearing a smile and very helpful and professional. Haoua and wissam at the restaurant was very helpful and gave extra treat to my toddlers . Karim from the senior management who shows a top level of Customer care.
This hotel has a great location that is convenient to markets and restaurants. It is a little worn out and room service was questionable. The room did not have a trash can when I checked in and I had to make a request for one. They first delivered the trash can and a few hours later, they delivered the trash can liner. The room also came with only 2 large towels, one of them I had to use as a shower mat. I would have expected some hand or face towels. The safe also did not work, it required numerous visits over several hours to get fixed. The front desk was very efficient for check in and check out but was not that helpful in providing directions-- I chalk this up to probably a language issue, I only spoke English.
Vraiment rien a dire hôtel au top ! Personnel très sympathique et très réactif j’ai été un peu surprise.
Là suite de luxe est juste immense propriété rien à dire, literie au top coin salon petit frigo qui sert beaucoup en été, une super vue.
Petit déjeuner en buffet incroyable pas mal de choix
Merci j’ai passé un bon séjour