クレストウッドのホテル

One of the worst cases of theft, bullying, abuse and intimidation that I have ever experienced as a hotel guest. And I travel often (and many motels would give me glowing testimonials). The owners effectively stole 900 dollars from me by accepting my 8 night reservation, then bullying me out as soon as they saw my face. I only stayed for 2 nights. They never offered a refund or apologized for their hateful, condescending speech and unprofessional conduct/bullying. My crime? Apparently I drove a little too fast out of the car park (yup - seriously - they threatened to kick me out because of this) and I complained about prolonged noise by gossiping staff. When I was exhausted from work and needed to rest, they knocked on my door, and physically intimidated me, speaking to me like a child and criminal (not like an adult and long-term customer). Some of the abhorrent things that they said to my face: ”You think that your 1200 dollars matters? We are fully booked out for this weekend. I gave you a discount for that room! (by the way, at 150 per night, there was no microwave and I didn't sleep well on the too-soft mattresses and pillows, so not good value anyway)” ”This is a motel. People will make noise. If other guests want to talk, they are allowed to! (I was referring to prolonged noise - and many good motels consider this a valid concern).” After they had intimidated me, the female owner said, tauntingly, ”Do I need to call someone for you?” Hey owners - if my 1200 dollars isn't worth anything to you because you are fully booked out all the time, why don't you give me my money back? Many hotels consider me an outstanding guest - I am quiet, mind my own business and am financially sound. Like I countered to them: ”Have I done *****? No. Have I done alcohol? No. Have I painted the room? No.” They threatened to kick me out because they are domineering, controlling personalities who don't like it when clients have a point and defend themselves. I strongly advise against pretty women staying here - and don't book a week-long stay here, because they'll just make up an imaginary crime, bully you into leaving and not give a refund. The behaviour of the owner makes me even more disgusted and ashamed of this country. Bullying and abuse is not right.

慌しい一日の終わりには、ホテル クイーンビーヤン キャンベラでおくつろぎください。ホテル クイーンビーヤン キャンベラは、クイーンビーアンの現地の雰囲気を感じたいお客様にお勧めの施設です。キャンベラ駅から9km、キャンベラ国際空港から11kmと、交通便利な場所にあります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、クイーンビーアンの当施設提供の駐車場をご利用いただけます。

I stayed 2 nights using my seniors accommodation voucher to get $50 off. It was a basic motel room which had most of what you need except a chair to sit at the bench. The lounge was ok ,but not in line with the TV. Bathroom was adequate size and had liquid soap,shampoo and hand lotion. A washer would have been very useful to squeeze the soap on to in the shower. Tea,coffee and milk supplied was ok. Bed was not made or towels replaced between the 2 nights stay,which I found slack.

次回もぜひ利用したいです。部屋はきれいで落ち着いていました。ホテル周辺はとても気に入りました。従業員はとても親切です。

慌しい一日の終わりには、クイーンビーアン モーテルでおくつろぎください。クイーンビーアン モーテルは、クイーンビーアンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からキャンベラ駅まで約9km、キャンベラ国際空港まで約11km、移動に便利です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。クイーンビーアンの当施設には、併設の駐車場があります。

stayed in room 11 and even when there were no guest yet as i checked in early. No hot water. The bed was like a slab and TV only had a few channels. The floor boards creak when you walk and you can hear the people next door as well. To be fair its a cheap motel and i had a good sleep. No hot water was not good after two days driving that's all i wanted.

We stayed in a family apartment for 2 nights during July winter school holidays. There’s 2 adults and 2 teenagers so the bedding configurations was perfect - 1 Queen bed and 2 single beds (on a separate room). I booked directly with the hotel by calling them as I tried to book online but it kept asking me to book 2 rooms which didn’t make sense and the rate was cheaper directly over the phone with the hotel. Our room was on the third level but it’s ok theirs a lift for luggages. The main area had lounge (new and firm), queen bed, dining table for 4, kitchen, large TV and split Aircon/heater. The mattress of our bed was worn out as it was sagging badly in the centre. I raised this with reception at check out and she said she hasn’t had any complaints about the mattresses but will pass on my concern to management as she said all the mattresses was also changed when it was renovated a few years ago. We stayed in room 56 so if you don’t like saggy mattress request not to stay in this room. I would have rated our stay 5 rating but our mattress was a let down. The separate room had 2 singles beds (mattress was perfectly firm), tv and own split heater/aircon system. This room was good as my teenagers could have their own privacy. Bathroom was good, shower pressure was great. But they had a small gap on top of the window so it was freezing in the bathroom in winter! I understand they did this to prevent steam and mould forming in the bathroom but there’s already an exhaust fan which was doing it’s job so this made the bathroom too cold when door is closed. Hot water was plenty and never ran out when we all showered and washing the dishes. Kitchen amenities had the minimal requirements and was sufficient for cooking. Towels and beddings was high quality and I was surprised with the thick nice quality of the towels. It was even better some of the more nicer hotel we have stayed in the past. Eateries, woolies/Aldi was just around the corner and walking distance. Bought some fried chicken from Kingsley Chicken - that was yum. Our favourite restaurant is Lolo and Lola Restaurant at Watson (20 mins drive) - booking ahead is a must. While in Canberra the teenagers enjoyed the Segway Glide Ride and great timing Christmas in July (food truck etc) was near Questacon. We also did a day trip to Perisher - left the hotel at 6.30am and arrived just before 9am at Perisher. Request for later checkout was granted till 10.30am.. I think reception staff should be provided/wear uniform to look more professional. Oh yes we also could hear other rooms footsteps early in the morning even we were in the top level.. not sure if it was the room next to ours. I would stay here again but will ask for a room with better queen mattress lol.

私はここに再び滞在するとは言えません。私はかなり頻繁にキャンベラに行きますので、いつも滞在するのに良い場所を探しています。一晩250ドルで、「レジデンス」は2BR「家」ですが、オンラインで宣伝されているほどではありません。到着時の場所は凍りつき寒く、ベッドには十分な毛布などはありませんでした。毛布とシーツは寒い温度では十分ではなく、食器棚には予備のものはありません。枕も不快でした。バスルームはひどいです、それは超光沢のある床タイルを持っています、私の6歳はトイレに歩いているだけで転んでかなりひどく怪我をしました。トイレは一度に数時間「走る」、バスルームの備品は不足しているかびているかのどちらかです。 Wi-Fi があるように見えましたが、パスワードはどこにも残っていません。実際、サイトには誰もいません。ロックボックスから鍵を集めるので、質問をする人はいません。持つかもしれない。また、にぎやかな道路のすぐ隣にあるため、すべての交通騒音で睡眠は最小限でした。毛布がないためとても寒いことと相まって、非常に恐ろしい夜の滞在になりました。ありがたいことに、私たちはここに一晩しか滞在しませんでした。それ以上だったら、私は去って払い戻しを求めたでしょう。リビングエリア、キッチン、ベッドルームはきれいに見えましたが、バスルームはきれいではありませんでした。私は裸足で入って、足の底に金髪の髪がくっついていました-私たちはすべて黒髪で、到着したばかりなので、髪はきれいではありませんでした。私は戻ってこないでしょう、そして彼らは1泊あたり250ドルの価値がないので、彼らは真剣にこの部屋のコストを調整する必要があります!私が言うことができる唯一の良いことは、電話で紳士を予約したときに素敵だったことです。

慌しい一日の終わりには、オリンピア モーテルでおくつろぎください。オリンピア モーテルは、ビジネスでもレジャーでも、クイーンビーアンでの快適な滞在をご提供いたします。当施設からキャンベラ駅まで約9km、キャンベラ国際空港まで約12km、移動に便利です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。クイーンビーアンの当施設には、駐車場が併設されています。

慌しい一日の終わりには、ミッド シティ モーター インでおくつろぎください。ミッド シティ モーター インは、クイーンビーアンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はキャンベラ駅から10km、キャンベラ国際空港から13kmと、便利な立地です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。クイーンビーアンの当施設には、駐車場が併設されており、非常に便利です。