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「The location, the breakfast was good. For a 3 star good food. The beds are springy and could be better mattresses.The key cards were not working for the door due to timing expired on the card. One of the staff members said they were under staffed and could not make a new one, which meant we had to call someone when ever we wanted to go back in.」

「Lovely hotel with all that you need for a comfortable stay. Room was clean staff very pleasant and helpful. Location was perfect for commuting.」

「それは最後の分予約でした、tgeのみ利用可能な部屋。平均的なサイズの部屋、バスルームはきれいでしたが、ディスペンサーには石鹸はありませんでした。寝室の壁は嫌で、誰かが壁に唾を吐き、数週間そこにいました。窓に大きな亀裂があるのは 知らされました」

「Good location, very close the centre and have much restaurants. Room clean and tidy but the lack of a refrigerator is not ideal in hot weather.」

「滞在するまともな場所」

「We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.」

「Such a lovely hotel. Had a twin room, was absolutely gorgeous, really modern, clean, warm and comfy. Would definitely recommend and stay there again.」