A great place for family fun, especially with younger kids. The big water slide pool was under maintenance during our stay so we were restricted to a single slide pool which was still fun but got very busy at times. We weren't told of the shutdown of the bigger water slide pool. Some activities are charged separately to the hotel booking which added unexpected expense. The room was nice with facilities typically found in apartments. There was no room cleaning or restocking of toiletries etc. You could purchase additional stock at the main desk or buy elsewhere. It is a huge complex and despite maps and directions from staff, was difficult to find your way to facilities at the other end of the complex due to the maze of walkways and lack of signage. In our case, we did not locate the cafe or kids play ground and cinema which were apparently located at the other end of the complex. The gardens are nice and well maintained and staff were pleasant. Overall we enjoyed our stay.
Ccchabaro4/5 cleanliness -1 due to spotted cockroach in the room
5/5 location - right by the beach amazing place
5/5 service - lovely reception very accommodating
3/5 amenities - thought there’d water bottles or coffee etc available and daily clean up
Otherwise all good loved the place