We went during summer, so there wasn’t much to do around (not saying that it’s a bad thing). Hotel was clean, but you have to drive to get to this hotel. Toilet was big and spacious. Air conditioning had some issues on the first day but it somehow was fixed by the second night. It shouldn’t be an issue for most people since people only come here during winter.
This hotel is super awesome and I am blessed that I booked this hotel. Their front desk staff are super kind and friendly and you can ask them all the questions you may have. The view from my room (Yama Shizen) is super super awesome and I can see snowing and nothing is blocked in front of my balcony. The hotel also can arrange free pick up and drop off at the Hirafu Welcome Centre which is also very near to the stay. They can also help to book bus for you to go to the New Chitose Airport. The room is also huge and very cozy and there is a washer/ dryer just in front of our room door and the dryer worked fantastically well. My kids really enjoyed the stay here where they can even play snow at the balcony inside the room. The surrounding is super lively and the convenient shop Lawson is also within walking distance for about 10 minutes. Everything is wonderful and I will surely come back here if I were to come to Niseko again in the future.
XXiupingWe stayed here to celebrate our son's birthday, and it turned out to be an amazing experience! The accommodation was incredibly spacious, clean, and well-maintained, providing the perfect setting for a special celebration. The room was huge and comfortable, with everything we needed to relax and enjoy our time.
The service was truly exceptional—attentive, thoughtful, and beyond our expectations.
If you're looking for a place with ample space, spotless rooms, and outstanding service, this is the place to be. We’re so glad we chose this accommodation for such a special occasion and would highly recommend it to others!
ゲゲストRight at the centre of Hirafu - you have to walk a bit upslope to the ski lifts. Check in is at another building / hotel so beware if you're not driving.
The space is well equipped with a full kitchen and washing machine, as well as heaters. There is also a ski locker on the ground floorwhere you can pit your ski equipment. However we noticed a smell of fresh renovating works once we entered the room - though we're not sure where that came from.
If you're driving, beware they only have 2 parking spaces in front of the building which are not designated for guests. So if someone else parked that space, you have to find somewhere where you're not considered a hassle. Note you are not supposed to park behind the building nor the space next to the 2 parking spaces.