This hotel had everything. It was in a great location, the people were friendly, had a nice bar and restaurant in the lobby and the room was perfect. Definitely a good choice if you’re staying in this area.
The staff was great. Loved the room. The ability to enter the hotel if you parked on the 2nd floor of the parking was a great plus. The only issue I had was the noise from the late night traffic. I would stay there again.
Our stay in Knoxville was great. The hotel was close to everything. The valet parking was convenient. The room was excellent. I would definitely recommend this hotel.
ゲゲストFound the hotel due to its location on I75 and needed an overnight stop on a roadtrip. Wow, what a find! The staff are amazing- so helpful and engaging. It’s clear they are proud of their work in hospitality (rightfully so.) Whatever the management is doing, it is magic.
ゲゲストIt is good overall.
It is just the room is a bit cramped and the bathroom is small in the corner.
Love the coffee machine.
Breakfast is good
Front desk is good
Amenities is good
ゲゲストThe evening registration lady was very friendly p, accommodating and helpful when giving suggestions on where to eat. Same with the lady working the breakfast area. The morning registration lady not so much. The place was clean and comfortable and the food was good.
Thank you.
ゲゲストNot a great experience.
1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new.
2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned.
went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda.
3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser.
4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky.
5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service.
6) Beds were extremely comfortable.
7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey