Honestly for the price I paid I couldn’t ask for more! The room was clean and modern, the parking was free, location was right next to the park, no loud cars at night, great and friendly staff, and free breakfast! Would definitely stay again.
Upon entering the room it was noticed that there were spots on the floor and the floor was sticky in the main walkway. So, we had the spend a towel on wiping up the sticky off the floor. Otherwise the stay was good and the staff were pleasant. No hot tub. Outdoor non heated pool. We were there in winter. Plenty of choices for dining nearby. Next door to Busch Gardens. I felt I was in a safe area. A pleasant stay over all.
The hotel is nice and clean, and coffee tea are available all day in the lobby, nice breakfast, very good location as we are visiting our kid in USF which is within walking distance. My only 2 complaints are that the pillows were very flat, and the parking cost $10 per day. We didn't read the fine print/policy, assuming it's free. We didn't need to park as my kid's car is parked in school campus across the street. We would have omitted the parking permit if we had known it cost extra. Next time, we will not get the parking permit.
ゲゲストI stayed overnight ahead of a cruise vacation. The hotel was clean, room and bathroom were spacious and well set up. I was able to walk across the parking lot to the Chipotle for dinner, though chose to bring it back to the hotel as it didn't seem like a place I'd want to sit and eat. As soon as I picked up my luggage at the airport, I called the direct hotel line and requested their free shuttle - they arrived in under 5 minutes!. The hotel then put me on a list to take the shuttle to the cruise port the next morning. That trip cost $10 per person one way, and the driver allowed passengers to book a $20 round trip ticket which would at the end of the cruise, either take you back to the hotel or straight to the airport. I found it really easy and convenient, and far less expensive than the cruise ship transfer or an uber/taxi. Their shuttle service was really easy to find at the end of the cruise and took me directly to the airport. Breakfast at the hotel had the usual assortment of hot and cold selections, I would say above average for hotel breakfast. I would return here in the future!
JJeff P70Its an okay place, but not more than that.
Room is spacious but all the advertised balconies are permanently closed.
Beds are good
Room is clean
3 of the four lifts were out of order the first 2 days.
Lifts you have to share with house keeping and therefore with there waiste containers.
Gym is a bit dirty. Not cleaned once during our stay
DDr RobertMy review is intended as constructive feedback and should be taken that way.
Check-in was a bit of a hassle, but once we got over a speed bump, everything was fine. I won't go into what happened exactly, but please NOTE: they do NOT accept cash for the deposit or payment. You must have a credit card.. Make sure your card works... and they don't seem to accept Union Pay cards. There isn't any drinkable water in the room, but there is a convenience store two buildings away - super convenient.
The rooms are clean. But, everything is old. The furniture could be quickly restored with some varnish to the furniture, and rustic rugs tossed on the wooden floors. They should consider adding their own line of soaps and hair care products for an element of care and elegance. It'd be nice to have a couple of complimentary bottles of water, as well.
The free shuttle from the airport - go to blue baggage claim and go out one of the blue entry/exit points; either 1 or 2 - at the far ends of the baggage claim corridor. Look for a ”Veterans Limo” van. They come regularly. Just tell the driver where you're going.
Breakfast is great if you love carbs. Unfortunately, no proteins were served. I recommend just adding some scrambled or hard-boiled eggs or turkey bacon and cheeses. You should add more varieties of bagels and bread, as well - especially if you're going to stay carb-centric. Raisin bagels would've been nice.
Thanks for the waffles. Neat, but I would prefer an omlette station.
Overall, I will probably not stay here again, but only because there are so many other options to choose from.
Oh... No offense, but the front desk staff could use some training in customer service and customer care. A couple of them seem to be tired of guests and refer to guests as ”them” and ”they” with a tone of contempt. The staff seems to be falling into a horrible customer care death spiral of ”us” vs. ”them” and seeing ”them” as ”stupid.” Maybe have just a workshop to help staff reaffirm their commitment to the hospitality industry.
Competition won't go away, but customers will.