Very clean, accommodating staff. If I could suggest anything, it would be that they would explain when asked about being pet friendly that they don’t allow pets to stay in the room while you’re not there and charge a $250 fine if you leave the room. We were confused because in other hotels that we stayed, we were allowed to leave the dogs. This makes it rather difficult when you arrive at the location and you’re an hour and a half away from your house that you have to now find a dog sitter or a dog daycare while you go out of your hotel room to me it defeats the purpose because I know I would’ve left them with the dog sitter at home either that or they clarify their stance on such issues like “do you have a dog here well as long as he stays quiet, it’s OK“ something to that effect.
The service was excellent. The staff is pleasant and efficient. I took advantage of a special rate for teachers which included valet parking and breakfast which was a GREAT deal.
I spent 4 nights there. It's located in the outskirts of Portland, thus it takes 30-40 minutes to get to the downtown on foot. Friendly staff. There's a decent gym inside. The only downside is the breakfast that could be better.
Wow, they told us that we were the guests of the day. We celebrated my son's birthday and the added freebies (free breakfast, birthday card, late checkout and candies surprise) are indeed very much appreciated! Thank you so much Westin Team for the effort! Of course, this is a Westin brand so everything is perfect!
EEmily Rose LThis hotel was overbooked so they moved us to the Marriott Residence instead, so this review is for this property.
The bedding and bed were very comfortable- high off the floor for kids but perfect for tall people like me. I liked the white linens and the pillow top mattress.
The shower was great and the toiletries were adequate. There were tons of towels and washcloths. I did not use the kitchenette but it seemed well appointed for quick needs- a full sized refrigerator, coffee maker with coffee and tea choices, dish towel, etc.
The sitting area and desk were nice touches- the furniture was a bit dated looking but clean and unmarked by stains or heavy wear.
The hotel was very quiet but included fifth floor parking in the nearby garage and proximity to lots of bars, restaurants, and shopping. Great location!
ゲゲストWe stayed 1 night for our trip to enjoy the Maine’s lobster. This hotel is located at the old port area where is easily walking to restaurants and pier. Nice, clean and good service!
OOliver Robert henryOverall not bad for a basic stay. Staff were friendly and rooms are as expected.
Breakfast could be improved as the meats weren’t hot and pastries were quite stale.