ゲゲストThe bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle. This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property
JJourney Miles Away 4This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!
ゲゲストWould have given them 5 happy faces for the swimming pool BUT it was only open from 9 a.m. til 10 p.m. We didn't get to swim because of the time limitations. 👎 I was so disappointed 😞
But and on a different subject, and more importantly, i suppose, is the bed was so very comfortable. We had a good night's sleep. Which is what is the main thing one looks for in a place to sleep. So thumbs up for the mattress!👍👍👍👍👍
Everything was clean and well maintained.
We were pleasantly surprised by the charming woodsy view from our room window! 😊👍
We loved the shower walls. So much so we may decorate our home shower with it.💖😉
ゲゲストThe room was clean for the most part (the price we paid, you can't expect it to be spotless). The stay was okay, our air-conditioner didnt work and we were so tired the first nignt, we didnt say anything. We got up and left, spending most of the day out. When we got back, we still didnt say anything about the air not working. However, on the 3rd day we did mention it to the guy up front. He offered to change rooms but we declined since we only had one more night left. The guy returned to our room with a box fan for us! Very sweet gesture and we gladly accepted. I always clean up after myself before leaving so they don't have as much of a mess to clean. It was a $50 deposit at check-in with the statement it could be 4-6 weeks before its issued back. We recieved the deposit back the same day, a few hours after leaving. Again, it isnt a luxury high-end place but it was worth the price paid and a very friendly front desk worker!