「I would describe myself as a “non-guest” as I reserved and booked here, thinking it was a dog-accepting hotel. But at checkin, there was a sign “no dogs in rooms” - so I was in a quandary. When I iexclaimed at my confusion and error, the receptionist was totally cool and maximum helpful - he called a sister hotel, transferred my reservation and payment to them, pre-checked me in, and never broke a swear, just “happy to help ma’am. “ Great service! Excellent staff! Thanks so much!」
「One of the best hotel I have ever stayed. 3-star rating but feels like at least 4-star. Very nice receptionist. Clean room. Good seaview. Gym with plenty of equipment.」
「Great downtown location with a beautiful shore walkway right across the street and easy access to everything. Unfortunately, my room was very noisy due to nearby street construction. I was woken up by what sound like a concrete cutter powered by a massive industrial generator. The blend of piercing, high-pitched screeching and the deep, thunderous hum created a jarring symphony that was impossible to ignore for an unpleasant and headache-inducing morning. I recommend future guests request a quiet room, especially on workdays, as construction noise can be disruptive」
「The hotel was fantastic
Trip .Com is a SCAM I tried to cancel my reservation but the number to call is not in service. The Hotel staff says they have nothing but problems with this online platform.
NEVER will I recomend trip.com」