ムロのスパ付きのおすすめホテル

絕對符合五星級標準的酒店，雖然酒店的泳池有點小，但是我最喜歡的早餐和服務都讓我非常滿意。早餐非常豐富，手沖的拿鐵和卡布奇諾很香，菜品種類豐富，這就是五星級酒店該有的樣子。從入住開始，你就可以感受到所有員工的熱情，他們很願意跟你分享他們工作的地方，還有就是每天都會提供一瓶1L的礦泉水，這個在國外很少見，我是強推😙

ビーチに直接入るとても美しいホテル。スーパーマンは歓迎しています。

Good hotel for family with kids because there were nonstop events until post 10pm so it’s quite loud and noisy. The bed was not very comfortable-it’s too soft and squeaky and not giving much support for my back. The breakfast was great, very delicious and healthy and all the fruits were super fresh and sweet and juicy.

In one word, amazing!!! Perfection of a clean hotel, great staff, perfect location, large and beautiful rooms, I will definitely return to this hotel.

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food. However, the overall experience was disappointing. The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it. There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved. Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice. Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained. Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de