イギリスサリーの3つ星ホテル

This is not the first time we have stayed at this hotel, although it is the first time that we used Trip to make the booking. This is a very nice hotel with friendly staff and a good range of food and drink available. The room we stayed in was clean and comfortable. It was quiet and a good night sleep was had. If I had to make a negative point it would be that we were required to pay an additional fee for parking and that hasn’t been the case before. I didn’t notice anything about parking charges when I made the booking although it may have been there. As a hotel guest that I would expect overnight parking to be complementary however this will not impact whether or not we stay at the hotel again. Thank you to the friendly staff and compliments to the Cleaning staff for presenting us with a nice room.

Lovely hotel...wonderful room with a view overlooking the grounds...very friendly and helpful. Had a great ****** mystery weekend with wonderful food.Only downside was when came down for breakfast...3 dirty tables ..none laid ...had to wait for table to be cleaned and wiped!!! even though there were plenty of other tables that could have been laid quickly.. Hot water jug empty..milk empty !! not great.

ホテルは少し古くて摩耗しているので、初めて到着したときは少し不安でした。しかし、私の部屋はとても清潔で快適でした。すべての通常のアメニティ。朝食は利用可能でしたが、私はそれを取りませんでした。私が言いたいのは、部屋がとても近く、ドアがとても大きいということです。騒がしい隣人がいなかったのは幸運でしたが、人がたくさん来て行ったり来たりしていたら、とてもイライラするだろうと想像します。

This location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn

早朝便には最適。国内線チェックインカウンターのすぐ横。一つ上行けばもう国際線出発ロビー。至便の一言！　部屋は広くて綺麗、スーツケース二つは簡単に開けた。文句なしです。次もここに泊まることにした。

Had a lovely stay for our 4th wedding anniversary. Well looked after by staff in spa, bar and restaurant. Thank you for helping us re-create our wedding photos :)

We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip. The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London. What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home. Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.

I was really delighted to be staying at this hotel as I was able to take my little doggies with me. There was a fan in the room and we were on the ground floor which was great. The grounds round the hotel are good for taking the dogs out first thing and last thing at night. I took them out with me in the daytime, as I have air conditioning in the car. We could then have car picnics. I was happy that I could have had breakfast if I had chosen to. I had my own snacks with me though, so I could stay with my dogs. The hotel staff were really nice as I ran out of tea at once stage. I was staying for a number of days and extended my stay by one day so I could do some coursework. It allowed me to explore the local area and look for a flat, as I am moving to Surrey in a month. Thank you.

施設はホリデイインに似ていませんでしたが、滞在はとても快適でした。とてもきちんとした清潔な部屋。スタッフのおもてなしはとても良かったです。全体的に、エプソム競馬場エリアもとても美しいので、とても良い滞在でした。マイナスポイントは、忙しい施設がホテルからそれほど近くないことです。

アメニティはシャンプー兼ボディソープのみ。ドライヤーはありません。イギリスは最低限のアメニティしか置いていないホテルが多いので準備したほうが良い。ガトウィック空港までの移動が非常に便利でした。24時間運行で大体15分間隔で有料のシャトルバスが循環していること。空港とホテル間は非常に近いのですが歩くには遠くタクシーは非常に高いのでシャトルバスはこのホテルに泊まる大きなポイントです。次回も利用したいと思います。