アメリカワシントン州の3つ星ホテル

Discovered this spot on a website about hot springs in the state of OR while trying to figure out where to spend NYE by myself as a single woman in need of some R&R. Booked through a third party site to get a tiny discount, but a tad nervous about what it might be like because the pictures didn't quite do it justice. Showed up with low expectations and had my mind blown! Room and bed were ultra comfy! I got a room with a private balcony and personal hot tub on it — so amazing! No chlorine in the personal hot tub and all fresh mineral water. At night, while sitting in one corner of it, I could barely even tell that I got one of the cheaper room options of this kind that faced the parking lot ;) During the day... obviously I could see the dang parking lot, but whatever, next time I'll pay more for a forest facing room. The communal hot springs and mineral pool + sauna & cold plunge were AMAZING. I went after 8pm (adult hours 8-10pm) to avoid children. One couple unfortunately thought it was appropriate to blatantly ignore the huge sign at the door and allow their 8 or 9 year old son into the outdoor hot spring, but I just ignored them because ain't nobody got time to police other people's poor choices on a holiday that I was trying to relax. I had at least 20 mins of the big mineral pool all to myself so I swam & even got the sauna to myself at one point for about 15 mins! Cheeseburger and cocktails at the bar were AMAZING. The bartender was so kind. Burger exceeded my expectations — I'll go back for a proper meal after 5pm next time (I got there too early, starving, so missed fancy dinner). Free bites and a champagne taste in the lounge with live music for the holiday was a TREAT. And especially loved the free sparkling apple juice in my room to ring in the new year solo. Hiked on the property after dinner — GORGEOUS. I'll be back for spa treatments next time too! Booked too last minute and couldn't get a massage in, sadly. Slept like a baby. My only complaint is the room was so bland — no art on the walls! And as mentioned, the photos on the website I booked the room through didn't do it justice either! Additionally, no one answered the phone when I called trying to book, which was frustrating, and they didn't even have a voicemail or anything set up to figure out calling back later. Nonetheless, if y'all need art — I've got a ton to hang & accept commissions! Would 𝓵𝓸𝓿𝓮 to help promote this amazing place & be a bigger part of it in the future!!

Location is convenient for South Tacoma. Public areas and rooms clean. Not that it is a located in commercial urban area with theft, I saw a van window was broke in to and tools were stolen. If you stay anywhere, park away from the fence in well lighted area and do not leave any valuable in your vehicles. ***** and theft are problem all over many states, so must protect yourself.

房間很乾凈，早餐東西很少。

Everything was good. The service, the breakfast, and the pool were all good. Very comfortable overall. Only except that the WIFI signal was broken inside the bedroom. The network needs a serious upgrade.

Great stay overall with clean rooms, comfortable beds, and friendly staff. Location was convenient and quiet at night. Check-in was smooth, and amenities were well maintained. Breakfast offered good variety and fresh options. Would definitely return and recommend to others for both business and leisure stays. Service exceeded expectations, making the experience pleasant, relaxing, and truly memorable throughout the visit.

ホテルのスタッフはフレンドリーですが、役に立ちません。料金を支払い、衣類と洗剤を入れた後、洗濯機が動かなかったので、フロントに電話したところ、洗濯機が動かないと言われました。なぜ通知を出さないのかと尋ねると、フロントは私が電話したときに初めて知ったと言いました。最初は翌朝まで待って、洗濯機の会社に電話して返金してもらうように言われました。とにかく、返金されるかどうかはわかりません!!! 結局、何度もやり取りした後、フロントは現金で返金し、別の階で洗濯できるように洗剤をくれることに同意しました。 車でシアトルに到着したのは夜遅く、夜の11時頃でした。駐車料金を支払いました。チェックアウト後数時間でシアトルを出発するので、スペースが必要なので午後遅くまで車をガレージに置いておくことはできないと言われました。私は「1日料金」を支払ったので、原則として午後遅くまで車を駐車できるはずだと言いましたが、彼らはそれはだめだと言いました。遅くチェックインするのは私の選択であり、彼らは私の駐車時間を午後遅くまで延長することはできないと言われました。 私は彼らに、それが規則なのか、彼らは説明にそれをはっきりと記載し、ゲスト、特に「1日料金」について別の解釈をする可能性のある海外からのゲストに事前に知らせるべきだと尋ねました。 結局、彼らは午後2時まで駐車することを許可しましたが、それは私には早すぎ、駐車場の問題のためにシアトルでの計画を完全に変更する必要があります。 結論として、ゲストに問題があれば申し訳ないが、あまり助けることはできないというのが彼らの一般的な態度です!!!!!

ホテルは市中心部に位置しており、どこへ行くにも便利です。向かいには中央図書館があり、LRT駅も近く、空港へのアクセスも非常に良いです。ホテル内の設備も充実しており、快適に過ごせました。朝食はシンプルですが、味は美味しかったです。

Wrote a review directly to the hotel so will keep this shorter. Check in clerk was amazing.. but Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk Beautiful hotel and location is amazing Room was a little on the dirtier on the other side Small fruit flies flying in the sink , pillows were dirty some lights didn't work Didn't really care about those things until was told hotel denied this elevator incident happening. Conflicted if I would ever stay here again. Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this

The staff is great. Super friendly and accommodating. Checking was a breeze on Thursday afternoon. The hotel itself has a very nice small front lobby/breakfast area. This is the only area that appears to be updated and kept super clean. We had stayed here years ago and I think things have slowly degraded since our last visit. Our first night we stayed in a standard queen room. The main hallways and rooms are really starting to show their age. They are superficially clean but when you look a little closer the stains and blems start to show. Bed was incredibly hard almost like sleeping on a box spring. After a bad night trying to sleep in this room we asked for another room and upgraded to a king suite. The suite rooms are much larger in size with a separate bedroom and pullout couch. Same issues though, the couch had stains that we could not even begin to identify and probably would have lit up as a rainbow under some black light. Had to throw a sheet over the couch just to be able to sit on it. The cabinets holding the microwave seemed to be bending under the strain and we didn't dare touch them as it looked like they were going to fall right off the wall. The location is a little tricky the first time you try and locate the place, its tucked back off of a side road by the freeway. Overall this is a mid range hotel with decent pricing. Would love to see some updates done before we go back to it.

There were other cheaper hotels I could have chosen but this one had free breakfast on Christmas morning so that was what got my attention. When I arrived at my room, it was very cold. The fan was set for AC. And on Christmas Eve, we didn't need cold air. This was the first domino that made a series of unfortunate events: I tried to set the fan to heat but it looks like it is set only for AC or fan (blowing cold air). We were just too tired to call the front desk to request a different room. My girlfriend then took a shower with super hot water. She didn't turn on the fan in the bathroom or close the door as she wanted our room to heat up. The vapor got soooooo thick in the room that it set off the fire alarm. I jumped on the bed looking for the reset button but I cut my finger in the process. There was no silence or reset button. I called the office right away when the alarm turned off and explained the situation. I feel sorry for the few guests that stayed that night. The hotel is in excellent condition, one of the best maintained in Yakima. I just wanted to add that we people do goofy things and what we did was goofy. I know we would not have set the alarm off if the air fan could be arranged from AC to hot air given that it is December and we don't need AC in the room, just a thought.