Dog friendly, parking is in a secure and video monitored lot. It’s across the street from a Dick’s Hamburgers. Great security, all doors are locked 24/7.
Wrote a review directly to the hotel so will keep this shorter.
Check in clerk was amazing.. but
Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk
Beautiful hotel and location is amazing
Room was a little on the dirtier on the other side
Small fruit flies flying in the sink , pillows were dirty some lights didn't work
Didn't really care about those things until was told hotel denied this elevator incident happening.
Conflicted if I would ever stay here again.
Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this
If you are looking for something modern, this is a perfect hotel. The gym is summer nice like your home gym, The front desk had really amazing service and were able to help with almost all concerns and questions. the airport shuttle was ontime which is a bonus to the stay here. Would totally recommend.
Pro: Very functional room, they provide plates bowls and all the pot tools in pantry, all you need is just ingredients.
TV channels are great.
Con:
$10 charge for parking.
breakfast ran out before ending.
front desk employees can not figure out billing issue.
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8.3/10
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€69
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ゲゲストDiscovered this spot on a website about hot springs in the state of OR while trying to figure out where to spend NYE by myself as a single woman in need of some R&R. Booked through a third party site to get a tiny discount, but a tad nervous about what it might be like because the pictures didn't quite do it justice. Showed up with low expectations and had my mind blown! Room and bed were ultra comfy! I got a room with a private balcony and personal hot tub on it — so amazing! No chlorine in the personal hot tub and all fresh mineral water. At night, while sitting in one corner of it, I could barely even tell that I got one of the cheaper room options of this kind that faced the parking lot ;) During the day... obviously I could see the dang parking lot, but whatever, next time I'll pay more for a forest facing room. The communal hot springs and mineral pool + sauna & cold plunge were AMAZING. I went after 8pm (adult hours 8-10pm) to avoid children. One couple unfortunately thought it was appropriate to blatantly ignore the huge sign at the door and allow their 8 or 9 year old son into the outdoor hot spring, but I just ignored them because ain't nobody got time to police other people's poor choices on a holiday that I was trying to relax. I had at least 20 mins of the big mineral pool all to myself so I swam & even got the sauna to myself at one point for about 15 mins! Cheeseburger and cocktails at the bar were AMAZING. The bartender was so kind. Burger exceeded my expectations — I'll go back for a proper meal after 5pm next time (I got there too early, starving, so missed fancy dinner). Free bites and a champagne taste in the lounge with live music for the holiday was a TREAT. And especially loved the free sparkling apple juice in my room to ring in the new year solo. Hiked on the property after dinner — GORGEOUS. I'll be back for spa treatments next time too! Booked too last minute and couldn't get a massage in, sadly. Slept like a baby. My only complaint is the room was so bland — no art on the walls! And as mentioned, the photos on the website I booked the room through didn't do it justice either! Additionally, no one answered the phone when I called trying to book, which was frustrating, and they didn't even have a voicemail or anything set up to figure out calling back later. Nonetheless, if y'all need art — I've got a ton to hang & accept commissions! Would 𝓵𝓸𝓿𝓮 to help promote this amazing place & be a bigger part of it in the future!!
AAlHuangEverything was good. The service, the breakfast, and the pool were all good. Very comfortable overall. Only except that the WIFI signal was broken inside the bedroom. The network needs a serious upgrade.
ゲゲストThe staff is great. Super friendly and accommodating. Checking was a breeze on Thursday afternoon. The hotel itself has a very nice small front lobby/breakfast area. This is the only area that appears to be updated and kept super clean. We had stayed here years ago and I think things have slowly degraded since our last visit.
Our first night we stayed in a standard queen room. The main hallways and rooms are really starting to show their age. They are superficially clean but when you look a little closer the stains and blems start to show. Bed was incredibly hard almost like sleeping on a box spring. After a bad night trying to sleep in this room we asked for another room and upgraded to a king suite. The suite rooms are much larger in size with a separate bedroom and pullout couch. Same issues though, the couch had stains that we could not even begin to identify and probably would have lit up as a rainbow under some black light. Had to throw a sheet over the couch just to be able to sit on it. The cabinets holding the microwave seemed to be bending under the strain and we didn't dare touch them as it looked like they were going to fall right off the wall.
The location is a little tricky the first time you try and locate the place, its tucked back off of a side road by the freeway. Overall this is a mid range hotel with decent pricing. Would love to see some updates done before we go back to it.
ゲゲストClean and comfortable hotel. Room was spacious.
Conveniently located close to the Westfield Southcenter Mall and few other shops and food venues.
A complimentary airport shuttle is available from 4am until midnight.
Upon checking in, I was told that my payment wasn’t completed, while this was done and confirmed few weeks before arrival already. Even though I showed my confirmation in the Trip.com app, they couldn’t accommodate me straight away. Luckily Trip.com has a 24/7 help centre and they were able to help me sort out the situation immediately and accordingly. For this, I thank Trip.com and their representatives.
The lady at the desk told me she gave me a nice room, because of the inconvenience. I never asked for this, but it also turned out the room was nothing else than what I had already booked.
The fitness is small, but has quiet the necessary equipment for a good workout.
Very pricey for what you get, but since all accommodations are like this nowadays, I did not count this in my review.
I would stay again, but only after confirming my booking.