We enjoyed a two-night stay. The front desk staff were nice. Breakfast was excellent. Will definitely stay at this hotel next time when we are visiting this area.
I lived my stay so much I didn’t want to leave. The bed was incredibly comfortable, I was so happy to see a coffee machine and microwave in my room, and the complementary toiletries were a life saver. 1000% would stay again. Only thing I would like to see improved are the breakfast options and double checking on cleaning bathrooms.
The hotel is really nice, though a bit hard to find. Beautiful interior decorating, including our room: the Clark Gable. The best thing about the hotel is the location: easy walking distance to The Vault, Foxy Foxy, other eateries. Not far from the park. The main drawback for the Clark Gable room was the problem of air conditioning. The room has a room air conditioner which exhausts through a window. At night it is loud though the hotel owners thoughtfully provided ear plugs. But the problem is that even if you turn the AC down to 72%, it could not cool the room on a not very warm September night. Both my wife and I woke up early sweating because the room was too hot and muggy. Other guests say the temperature was great in the main building, so if we return we will get a room there.
PPreeti KA night shift worker was so rude , while she was handling us about stuff , she was on video call with her man and I seen that he was naked showing himself to her and she was passing throw some dirty words even me and my daughters heard that too , it’s shame while at work doing that disgusting things
CCHARMAIN MURRAYI would not stay no where else in cairo,ga only at best western the others hotels is trash this one is the best in cairo good customer service everything work no bed bugs thank God that's my biggest fear but im impressed this is my always go 2 hotel my question about it.
ゲゲストWhat’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed.
But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules
WOW okay.
So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience.
O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location.
It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area
And even their on Redroof representatives couldn’t convince this location to work me that day
But they will not have to worry about this Guy booking Red-roof AGAINS
ゲゲストSimple facilities, nothing fancy, but CLEAN and with staff that show CARE, CONCERN and an interest to do their best in giving SERVICE to their customers. Very impressed with the reaction time when a request was made, the enthusiasm to assist and the respect for the paying guests. Brick Lodge was a pleasant surprise that we will certainly consider again when visiting our daughter in Norcross. Thank you.