Helpful reception personnel and overall a pleasant stay. Good shower and nice clean rooms. The sleeping couch was not so fine to sleep on but overall good. Breakfast was outstanding. Unfortunately the swimming pool was not included in the room price. Opening hours 8-22 was in my opinion too late to open in the morning.
Emplacement en plein cœur de Spa.
Facile de se rendre aux thermes via le funiculaire relié à l'hôtel.
Propreté ok
Par contre, impersonnel et personnel pas sympa.
Room service ok mais peu de choix.
Conseil: demander chambre avec vue sur la ville
Posizione tranquilla anche se vicino alla strada, ma dalla nostra camera non si sentivano i rumori del traffico. Purtroppo la struttura è un po' vecchia e le pareti sono sottili, quindi si sentiva tutto il baccano di quelli della stanza affianco.
Devo sottolineare l'accoglienza e la disponibilità del personale della reception e del ristorante. Veramente carini e disponibili.
Le petit déjeuner à 16 eur est vraiment lamentable œufs brouillé froids œuf à la coque impossible à cuire (pas d'eau dans la cuve)
Viennoiseries absente, reste un pain à 9h30...confiture (marmelade) de mauvaise qualité
Pas de lard fumé 😕pas de pistolets, pas de baguettes blanches, pas, de sandwichs
ゲゲストLe petit déjeuner à 16 eur est vraiment lamentable œufs brouillé froids œuf à la coque impossible à cuire (pas d'eau dans la cuve)
Viennoiseries absente, reste un pain à 9h30...confiture (marmelade) de mauvaise qualité
Pas de lard fumé 😕pas de pistolets, pas de baguettes blanches, pas, de sandwichs
MM.MhEmplacement en plein cœur de Spa.
Facile de se rendre aux thermes via le funiculaire relié à l'hôtel.
Propreté ok
Par contre, impersonnel et personnel pas sympa.
Room service ok mais peu de choix.
Conseil: demander chambre avec vue sur la ville
YYmanWe had a good stay at Aux Etangs. The hotel staff were friendly and the room was clean and quiet. It’s a good location to explore the Ardennes region. Acces by car is good but public transport might be challenging. As there are not a lot of eateries nearby we ate at the connected restaurant. The food was good but the waitress for our table was not very helpful. We asked if she could speak slower but she just continued at the same rate. We felt we didn’t get the same level of service compared to the other tables due to our fluency in French. In the end: nice food but upgrade your French first. We would come back for the hotel but not the restaurant.
匿匿名ユーザーThe hotel is clean and location is good. But the insulation of wall is very poor. First night I can’t sleep until 4am in the morning. I constantly heard the toilet flushing, chair is rolling, walking sound and door slamming above our room. We complained that next morning, but the reception said “why don’t you let us know last night ?” I wished I can but there is no telephone line in the room to call reception, and I didn’t want to get up from my bed and go downstairs to report it. Reception didn’t apologise to us. I found it is very rude. I wouldn’t not recommend this hotel to friends or family.
ゲゲストExcellent stay!! Staffs are all so welcoming and friendly. After check in they will guide you to the room and do a little introduction of the surrounding areas as well as hotel’s amenities. Room is very specious and cosy. We had dinner and breakfast in the restaurant, which were both great. Food is delicious, has lots of selections of wines, and the service makes you feel like at home. Would definitely want to come back again. Highly recommend this lovely place to everyone.
CCameliaroseJ'ai aimé le thème de l'hôtel basé sur la bande dessinée, le hasard a fait que je tombe sur une chambre Gaston Lagaffe, top, il y avait même des bandes dessinées à lire et qu'on pouvait acheter à la réception, la réceptionniste et la barman travaillant en fin d'après-midi et le soir du 21 juillet étaient très sympathiques et professionnelles....j'ai apprécié ce court séjour