イギリスレスターシャーで、バーのあるホテル

値段は安いですが、落ち着くのは気分が悪いです。

The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc. First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products. The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed. I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint. In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way. I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!

宿泊施設はきれいで、通常のやかん、コーヒー、紅茶が提供されました。水はのんきな方法で提供されました(ストッパー付きの開いたボトルをひっくり返します)。部屋の水道水が安全かどうかはわかりませんが、水は良かったので、洗面台からやかんを満たすことができなかったので便利でした。 私の部屋にはウォークインシャワーがありましたが、ドアが中央に閉じられた4分の1の円の形でした。あなたが入ったり出たりする大きな人なら、それは絞り込みでした。タオル、石鹸、シャンプーが用意されていましたが、バッグは開けにくいものでした。はさみや鋭いナイフが必要になるか、非常に強い指が必要です笑。バスルームはきれいでしたが、臭いパイプから香りがしたかもしれませんが、すべてが私のニーズを満たしていました。アクセスは、バーで予約するときに与えられた鍵でロックを解除できるサイドドアからでした。すべての部屋は1階上にあり、階段は手すりが1つある急なので、障害者の場合、ここで予約しないでください。 Zowie は担当の女性で、礼儀正しく、親切で親切でしたが、残念ながらバーの開店時間は限られています。月曜日から金曜日までの正午 12 時から午後 10 時まで、土曜日と日曜日の期間は長くなります。私が日曜日に到着したとき、彼らは明らかに良い日曜日の昼食をとっていて、その場所は顧客でいっぱいでした。彼らの料理を試飲する機会がありませんでした、朝食は徒歩約2分のカフェでありました。私は早く出かけて遅く戻ったので、そこで食事をしませんでした。 駐車場は無料ですが、日曜日に到着すると、駐車場は空腹の顧客でいっぱいになります。 家政婦が部屋を片付け、タオルを交換しましたが、寝具は毎日交換されませんでした。 全体的に滞在は良かったが、朝食は含まれていないため、少し高価であることに近づいている。

A great location,easy accessible from M1. This hotel has lost its way, would only call it a 2 star not 4 star. Food was average, my dinner guest received their meal 8 minutes before mine arrived. (There were only one other couple in the restaurant and the same happened to them) No cutlery was supplied until mine arrived. I have never seen a jug of gravy so congealed it wouldn't pour and tasted very salty. The grounds could be amazing but are unkempt and littered with cigarette butts and other rubbish. There seemed to be minimal staff on duty. Unfortunately I would not stay again.

Convenient for the station with a car park if needed and decent rooms. A higher floor than 2 would be better as the noise from the trains and traffic was quite loud if you need the window open. Took a short wait sorting out my room due to a high number of bookings but otherwise a decent standard of hotel at a good price

まず、チェックイン前にホテルの部屋を支払った後、滞在後7日後にのみ返金される追加の50ポンドの注意を払わなければなりません。第二に、彼らはあなたのゲストがあなたの部屋に許可されていないことをあなたに言うでしょう。寝室のすべてのばかげたシャワーが機能していなかった後でさえ。カスタマーサービスに関しては、それはこれまでで最悪のホテルです。スタッフは絶対に役に立たず、いかなる形の助けも提供できませんでした。私は絶対に戻って、誰もがそれをしないように勧めません。

The rooms were spacious and well-lit, with a simple yet elegant decor. The beds were incredibly comfortable, ensuring a restful night's sleep without any disturbances.

We - as a family of 4 (2 adults, 2 kids), had amazing experience at Leonardo Hotel Hinckley Island. Hotel was lovely and clean, staff were friendly and welcoming with smile, breakfast was great with a variety of food and drinks for each of us and we had also lovely time at pool with free extra towels! We would definitely recommend the hotel and come back again.

Very good price and clean but location difficult to travel from if no car. Bus stop within walkable distance however

The location is fantastic! 10 minute walking distance to the theatres and shopping areas. The facade is clean and appealing and on entering the building, the bar/restaurant area really provides a wow factor. I had a double room which were two single beds pushed together, so there was no room to stretch out. The kitchenette doesn't come with washing up liquid or a sponge, so I was a little confused as to how I was supposed to clean up. The toilet was lovely, but having lifted the toilet seat, the toilet bowl was filled with yellow liquid. Easily solved with flushing. The shower was glorious I didn't want to get out. The rooms are not sound proofed so if you are a light sleeper like me, make sure you take your ear plugs. On the whole I paid £80 for the room on Trip, other sites were charging £140 so I do think I got a good deal. I paid for what I got.