We had a pleasant stay overall. The ambience was nice, the room was clean and comfortable, and the staff were friendly. Love the welcome drink!
Just a small feedback for improvement: the coffee machine, cup area was a bit dusty, and we weren’t know that items like toothbrush and shower cap were provided and placed inside the drawer. We only found out after going out to purchase them from nearby shops. It might help to make this more visible or inform guests during check-in.
On a positive note, we were told by staff that there’s a new parking space beside the hotel, which is much more convenient and safe compared to the previous one behind the hotel that felt quite dark and unsafe. The buggy service was also provided from hotel to parking and vice versa. Fast and efficient, which we really appreciated that we no need to walk, especially during heavy rain and night time. We also liked that they sell fizzy bath bombs, a nice touch for a relaxing stay.
Overall, still a great experience. Thank you!
Rrainiejy_We had a pleasant stay overall. The ambience was nice, the room was clean and comfortable, and the staff were friendly. Love the welcome drink!
Just a small feedback for improvement: the coffee machine, cup area was a bit dusty, and we weren’t know that items like toothbrush and shower cap were provided and placed inside the drawer. We only found out after going out to purchase them from nearby shops. It might help to make this more visible or inform guests during check-in.
On a positive note, we were told by staff that there’s a new parking space beside the hotel, which is much more convenient and safe compared to the previous one behind the hotel that felt quite dark and unsafe. The buggy service was also provided from hotel to parking and vice versa. Fast and efficient, which we really appreciated that we no need to walk, especially during heavy rain and night time. We also liked that they sell fizzy bath bombs, a nice touch for a relaxing stay.
Overall, still a great experience. Thank you!