「The staff is so helpful. When we reach at 10ish pm & the staff straight up find restaurant for us to buy food in case we are starve and they arrange the seating areas for 11 of us to have dinner together near the lobby.」
Hotel is located outside of the city centre. It takes 5 mins by bus and 25 mins by walk to reach the city centre. The bus stop is nearby. Not much food options near the hotel, only there are KFC and a fish and chips shop. The hotel is clean, room is cleaned every day. Breakfast is English style with same menu every day. The breakfast is served from 7 am which is late as we had to catch coach for daytrip which starts from city centre at 7:30. Though I had booked room with breakfast from Trip.com, the receptionist was asking to book the breakfast again as it seems trip.com doesn't share the breakfast booking with hotel. So receptionist asked to show the proof of breakfast booking which was awkward. Other than this minor issues, overall experience was good.
This is a genuinely nice hotel sat right on the banks of the River Ness and a few minutes walk from the center of Inverness. Our room was comfortable and spacious. The breakfast had a good range of choices and was delicious. The staff were polite and friendly and were very happy to fuss over my small child!
Really great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
I had a good time here in hotel. The hotel has everything mentioned in it. The room & bathroom was clean and nice. Had powerfull hot water in the shower. Staff were helpful. Very less hotel in this area so it was good one. Food looked like they brought it from outside. It was not that much good. I prefered to eat outside.