The staff were very professional and friendly, however, I paid extra for an upgrade room , with larger bed.The bed was a basic double.The bathroom was extremely small , not acceptable really .There was no adequate mirror in the bedroom either .This spoilt our stay .
Located opposite the station and near grocery store and other amenities. Super friendly staff. They took my bags up to my room and offered to keep my luggage safe the day of checkout
Room was a nice size. Loved the water and milk in the mini cooler and the cookies on the coffee/ tea station. No noise from the steakhouse below. Would definitely stay here again.
Perfect beautiful clean comfortable place to stay. Good gym. New very clean. Great breakfast. Really good service. Shame no swimming pool. Thank you for a great stay!
I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
We had our wedding reception in the bar of the hotel, and stayed overnight. The room was perfect, with a great bathtub and comfortable bed. Service was excellent, from check-in to check-out, but particularly the bar staff were really helpful and friendly throughout.
About a 5 minute walk from London Road station. Would definitely recommend.
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BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
ゲゲストAwesome hotel with a english breakfast. The rooms are quiet, and you can open the windows if you wish. The service was excellent, with a friendly and attentive team that really took care of us. and the spa is great
MMuraliRThe hotel is in a central place and very close to the bus station and not far from the Guildford Railway station (walking distance - 12 min or so). Staff were very friendly and helpful. The only difficulty was that we had our room on the first floor and at the further end and as there were no lifts (it is a heritage building so they cannot make any changes to the structure) we had to carry our luggage upto the first floor and navigate other steps to the room. There was no other option. We did have help when we arrived but had to carry the luggage by ourselves when we left. This is, though, a very small issue as the property itself was one of the better ones we stayed during our trip. The rooms were certainly larger room than some of the other hotel rooms I have stayed in London or Guildford.