Good size room and clean. Renovation going on which makes huge drilling sound which is unbearable. Breakfast could improve but still many varieties available. Will definitely come back and hope renovation will be done by then. Staffs are really helpful and supportive!
It was a fantastic experience! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The hotel’s vibrant, stylish decor truly lives up to its name, giving off a lively yet relaxing atmosphere.
The rooms were clean and comfortable. The food was also impressive, with a variety of delicious options that catered to both local and international tastes. With a very jovial chef and warm smile creating you as you walk in.
The hotel’s proximity to the airport made it incredibly convenient for my stay, yet it still felt like a retreat away from the city’s hustle. Whether you’re visiting for business or leisure, this hotel offers a perfect mix of comfort and style. I’d definitely stay here again!
Our four-night stay at The Bantree was truly exceptional and well worth the investment. The apartment was impeccably clean and exuded an air of luxury. All the appliances were of high quality, which greatly contributed to our family's comfort and relaxation. We found the host to be very responsive, and the housekeeping service was outstanding. We genuinely could not find any imperfections during our stay. Furthermore, the apartment staff were wonderful and demonstrated great respect.
DDylansim11I had a wonderful stay at Kempinski Hotel Gold Coast City, Accra, and would like to commend the team for their exceptional hospitality.
Overall, the staff were extremely friendly, professional, and welcoming, creating a warm and pleasant experience from arrival to departure. I would like to extend special recognition to several team members who made a meaningful impact during my stay. Scott and David from the Front Desk stood out for their attentiveness and professionalism—David’s ability to remember my name and recall details of my meeting at the Executive Lounge demonstrated a high level of personal care. Otoo provided friendly and engaging conversation while assisting with our luggage, and Flo from the Asana Lounge was consistently warm, welcoming, and attentive.
I would like to make a special mention of Scott, whose service truly exceeded expectations and made this trip especially memorable. As a hotelier with 12 years of experience, I can confidently say that Scott is one of the best Front Office Managers I have encountered. He went above and beyond to explain details clearly, assist both myself and my guests, and ensure every aspect of our stay was well taken care of. His dedication, professionalism, and genuine hospitality reflect the highest standards of the Kempinski brand.
Overall, my stay at this hotel was excellent, and the service quality was outstanding. I will certainly be returning more often and would highly recommend Kempinski Hotel Accra to others seeking a premium and memorable hospitality experience.
CCrystal Phung1. The room is clean, the space is larger than described on the booking. The bathroom is very large and has a bathtub to relax.
2. The staff here are extremely good from the security guard to the room service friends! I feel very interested ^^
3. The swimming pool and hotel grounds are spacious and airy. The surrounding area is on top of McCarthy Hills, so the scenery is very poetic and quiet, suitable for the holiday^^
The disadvantages are:
4. For example, a little far from the main road, you need to call Uber.
5. The hotel seems to have been open for a long time, all the equipment does not look very new. Still good to use but if you ask higher here it's not satisfactory. There is only one power outlet near the headboard😞
6. The hotel seems to be quite empty, I have been here for two days and have not met any guests but me. I'm alone a swimming pool is also a bit...bored🥺
ゲゲストIt was a fantastic experience! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The hotel’s vibrant, stylish decor truly lives up to its name, giving off a lively yet relaxing atmosphere.
The rooms were clean and comfortable. The food was also impressive, with a variety of delicious options that catered to both local and international tastes. With a very jovial chef and warm smile creating you as you walk in.
The hotel’s proximity to the airport made it incredibly convenient for my stay, yet it still felt like a retreat away from the city’s hustle. Whether you’re visiting for business or leisure, this hotel offers a perfect mix of comfort and style. I’d definitely stay here again!
ゲゲストGood size room and clean. Renovation going on which makes huge drilling sound which is unbearable. Breakfast could improve but still many varieties available. Will definitely come back and hope renovation will be done by then. Staffs are really helpful and supportive!
匿匿名ユーザーOur four-night stay at The Bantree was truly exceptional and well worth the investment. The apartment was impeccably clean and exuded an air of luxury. All the appliances were of high quality, which greatly contributed to our family's comfort and relaxation. We found the host to be very responsive, and the housekeeping service was outstanding. We genuinely could not find any imperfections during our stay. Furthermore, the apartment staff were wonderful and demonstrated great respect.