Since 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
Best Western plus coco palu terletak di tengah kota. Meskipun begitu suasana tenang tetap terjaga. Di lobi hotel ada yang unik yaitu kolam ikan di depan sofa. Kamarnya bagus bersih. Ada kolam renang dan sauna serta gym. Makanan cukup banyak variasinya. Ada menu kue tradisional yang enak hingga bubur manado. AC sangat dingin water Heater juga berfungsi baik. TV banyak channel yng tersedia. Ada kursi dan meja di kamar untuk bersantai. Tersedia teko untuk membuat kopi dan teh. Sungguh menyenangkan bisa mencoba hotel ini.
Kebersihan ,lokasi ,dan layanan bagus,karena hotel baru .untuk fasilitas tempat tidur dan bantal kurang nyaman,karena ukuran bantal kepala terlalu besar sehingga susah untuk saya tidur nyaman.
The hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
JJemannieSince 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
Aapiit.ysLokasi sgt strategik..5 minit walking distance ke pantai losari dan berdekatn tmpt makan...view juga cantik kerana dapat view masjid 99 kubah 😁😁