インドハリヤーナー州で、バーのあるホテル

価格相当のホテルだと思います。チェックインがあまりスムーズではなかったのでもう少し効率が良ければありがたい。部屋に水が日本ありましたが、1本が空回りして空かなかったので、使えませんでした。部屋にスリッパがなかったので、不便だったので、部屋にスリッパは用意して欲しいと思います。コンセントも少ないのでもう少しあるとありがたい。

It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.

道路に近く、国内のエクスプレスホテルに相当する家の設備はOKです。周辺にはバーなどがあります。窓は遮音効果は良いのですが、各部屋の遮音性はあまり良くないようです。同僚が私の隣に住んでいて、私が電気を消しているのが聞こえます。

最高の滞在でした！ホテルの雰囲気はエレガントで、客室は広々としていて清潔、寝具は快適で、防音対策もしっかりしていて、ぐっすり眠ることができました。フロントのサービスは温かく、丁寧で、対応も迅速でした。立地も良く、飲食店も豊富です。全体的に見て、価格以上の価値があり、丁寧なサービスのおかげでとても快適に過ごせました。ぜひまた泊まりたいですし、強くお勧めします！実際の体験に基づいて、ホテルの特徴やサービスの強みを強調するために、詳細を調整してください。

こんなに素晴らしいサービスは期待していませんでしたが、レストランのスタッフはフレンドリーで親切でした。他のホテルとは違い、テーブルを事前に割り当ててくれるので、朝食の混雑時にテーブルが埋まってしまう心配がありません。 部屋は清潔で、快適な滞在でした！

fantastic staff i would like to mention that Prerna and Biju were excellent. they are really helpful and did their best to make our stay comfortable. Neel from the restaurant was also very good. thanks

Good hotel if you are working around the Gurgaon area. They have Japanese and Korean menu so it's great due to it's variety

overally, consider OK

全体的にサービスは良好です。屋上にはスカイバーというバーがあり、眺めは最高です。しかし、貸切パーティーが開催される場合は利用できなくなります。宿泊客は滞在中、このサービスを最優先で利用できる権利があるはずなので、これはホテルの顧客にとって不公平です。

クラウンプラザ グルガオンで素晴らしい体験ができました！お部屋は広々としていて、よく手入れされていて、とても快適でした。アップグレードしていただき、嬉しい驚きでした。おかげで、全体的な体験がさらに充実したものになりました。 食事は種類も豊富で本当に美味しく、サービスも本当に素晴らしかったです。スタッフは私たちの滞在を思い出深いものにするために、期待以上のサービスを提供してくれました。 グルガオンで贅沢でスムーズな滞在をお探しの方に、強くお勧めします！