Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed
We spent 2 nights recently and found everything to be excellent. The room and location was beyond our expectations.
We had room service and breakfast in the restaurant. The food was excellent. A truly enjoyable experience.
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
Hi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early
A return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
Slightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
Nice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
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8.9/10
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BBlessinggThis hotel was amazing and we really enjoyed the location to everything aswell as the customer service right up to the manager as girls who have lived in auckland and experienced hotels there this place has immaculate care for their customers within their space we also enjoyed the body wash that smelt so beautiful we are going to get some of that also we are truly greatful thank you.
ゲゲストWe spent 2 nights recently and found everything to be excellent. The room and location was beyond our expectations.
We had room service and breakfast in the restaurant. The food was excellent. A truly enjoyable experience.
ゲゲストA return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
ゲゲストSlightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
ゲゲストNice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
--JJ-I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
BbonnevilleHi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early