Location is excellent. Our room #302 was on the ground floor which was great but just looked at the carpark . The plus was our car was parked right outside. The downside was - our room adjoined the stairs up to the dining room and was directly beneath the toilets for a conference room on the first floor. This meant almost constant noise of people up and down the stairs and slamming doors in the toilets day and night. The room had 2 beds - Queen and single. The Queen bed was very comfortable but the chairs were not - 2 hard chairs! Not a plate or a bowl to put any food on and had to request a bottle/can opener from the front desk. The bathroom was adequate with everything necessary.
Hi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early
A return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
Nice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
We spent 2 nights recently and found everything to be excellent. The room and location was beyond our expectations.
We had room service and breakfast in the restaurant. The food was excellent. A truly enjoyable experience.
Slightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
ゲゲストLocation is excellent. Our room #302 was on the ground floor which was great but just looked at the carpark . The plus was our car was parked right outside. The downside was - our room adjoined the stairs up to the dining room and was directly beneath the toilets for a conference room on the first floor. This meant almost constant noise of people up and down the stairs and slamming doors in the toilets day and night. The room had 2 beds - Queen and single. The Queen bed was very comfortable but the chairs were not - 2 hard chairs! Not a plate or a bowl to put any food on and had to request a bottle/can opener from the front desk. The bathroom was adequate with everything necessary.
ゲゲストWe spent 2 nights recently and found everything to be excellent. The room and location was beyond our expectations.
We had room service and breakfast in the restaurant. The food was excellent. A truly enjoyable experience.
ゲゲストA return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
ゲゲストSlightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
ゲゲストNice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
--JJ-I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
BbonnevilleHi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early