Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed
Slightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
Nice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
A suberb location close to everything and perfect views out over the bay .
The size of the suite was spacious and also offered cooking facilities.
A few broken things so I think maintenance could be improved, and we didn’t get offered under cover parking which I assumed was for the junior suites.
The swimming pool was nice .
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
Absolutely fantastic place. The staff are amazing & so helpful. Food was spectacular, menu is small but that makes choosing so much easier.
Will definitely be back
Hi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early
ゲゲストA suberb location close to everything and perfect views out over the bay .
The size of the suite was spacious and also offered cooking facilities.
A few broken things so I think maintenance could be improved, and we didn’t get offered under cover parking which I assumed was for the junior suites.
The swimming pool was nice .
ゲゲストAbsolutely fantastic place. The staff are amazing & so helpful. Food was spectacular, menu is small but that makes choosing so much easier.
Will definitely be back
ゲゲストA return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
ゲゲストSlightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
ゲゲストNice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
--JJ-I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
BbonnevilleHi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early