ゲゲストThis was our third stay at the Copthorne and have always enjoyed it. Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.
ゲゲストSeriously lacking in hospitality. Asked for a latte at 5:57am and was told “ we don’t open until 6am”
No newspapers available. Bellhop service virtually nonexistent. Room service was good. Front desk agent untrained and unsupervised. No greeting upon entering the hotel or restaurant. Great mixologist at the bar.
Kudos to Andreas the only friendly person we met not really sure what his position is there but he was great, helpful and kind to two old ladies with multiple bags.
No hand soap in the bathroom and towels were not changed.
$45.00 per day valet car service seems a bit much given that there really isn’t another option. We stayed in a “superior double double “ Not sure what superior meant. One of the beds was hard up against a wall. Less than a meter between end of beds and desk/tv stand. Entertainment system did not offer any pay as you go options just a bunch of sky. No Netflix type options. I will not be recommending this hotel to anyone and most certainly will not be going back!
NNaenae418We have a blast, from the friendly staff, complimentary foods, the room and the aesthetic place. The location is good easy access for foods, entertainment and shop. We enjoy the breakfast it is worth it. A bit sad, the pool is not that well maintain during our stay. Next time, I hope how many people in the room equal to how many the toiletries (ex. Toothbrush) except for shampoo, body wash, conditioner and hand wash. We’ll come again for sure and recommend to people who plans to have a trip in wellington. Hence, the place is warm and overall the facilities and services are the best.
ゲゲストVery welcoming and friendly staff. King studio room was spacious and clean. Buffet breakfast was nice with a good selection on food but the scrambled eggs were cold. Hotel is in walking distance to everything. Would definitely stay again.