I have travelled with my cousin and we loved the location and the modernity of the hotel. Beds were very comfortable and firm which provided for a very good night sleep. Shower was fantastic and the marble all around gave us a feeling of cleanliness and care. The indoors pool is small but enough for a relaxing momento after the morning workout. Kind service throughout the stay. :))
Très bonne expérience, on recommande ! Personnel serviable et agréable, serviettes à disposition moyennant caution pour la piscine.
L’hôtel est très propre et bien entretenu (ça vaut pour les chambres comme la piscine!).
Petit déjeuner copieux et bon.
La literie était excellente !!! On avait pas aussi bien dormi depuis longtemps, c’était comme être sur un nuage.
Cet hôtel mérite amplement ces 4 étoiles.
Ótimas instalações e um atendimento muito personalizado. Os quartos muito bonitos e as camas bastante confortáveis. Adorámos o pequeno-almoço e a experiência em geral. Foi pouco tempo mas valeu a pena!
Had a wonderful stay at the Convento de Arraiolos, even if a slightly eventful. Arriving late at night, we found the reception empty and had to wander though the hotel grounds - which are not small - searching for someone to talk to. Eventually we found the restaurant and a member of staff sent word to the receptionist. I couldn't help but wonder if we weren't interrupting the young lady's dinnertime... She was very apologetic for the absence, and even told us to use the internal pool and sauna, even though it was already well beyond operating hours. Both pools are excellent, and the sauna soothing after a very long day. The bed was super comfortable and breakfast quite good - don't miss the local cheeses and bread!
Even though the hotel seemed to be running quite short staffed - which may account for the fact we found uncollected trash in the bathroom bin - the staff were impeccable and highly professional. Moreover, the tennis court is in a state of disarray, the pavement sure looks in need of a makeover.
All in all definitely recommended for a wonderful stay and relaxation, just some management decisions seem baffling, at a place run by a brand of such reputation as the Pestana group.
Excellent hotel. Beds and linens were great. Very friendly and helpful staff. Exceptional breakfast. Approximately 15 minute walk to centre. Would definitely recommend.
Fizeram upgrade do quarto (para um com vista barragem do Alqueva, é de cortar a respiração a vista, o amanhecer e pôr-do-sol). Pequeno almoço muito bom e variado, sendo possível pedir outros tipos de ovos e cafés além do exposto. Possibilidade de usufruir da piscina após o checkout.
TTiagoHad a wonderful stay at the Convento de Arraiolos, even if a slightly eventful. Arriving late at night, we found the reception empty and had to wander though the hotel grounds - which are not small - searching for someone to talk to. Eventually we found the restaurant and a member of staff sent word to the receptionist. I couldn't help but wonder if we weren't interrupting the young lady's dinnertime... She was very apologetic for the absence, and even told us to use the internal pool and sauna, even though it was already well beyond operating hours. Both pools are excellent, and the sauna soothing after a very long day. The bed was super comfortable and breakfast quite good - don't miss the local cheeses and bread!
Even though the hotel seemed to be running quite short staffed - which may account for the fact we found uncollected trash in the bathroom bin - the staff were impeccable and highly professional. Moreover, the tennis court is in a state of disarray, the pavement sure looks in need of a makeover.
All in all definitely recommended for a wonderful stay and relaxation, just some management decisions seem baffling, at a place run by a brand of such reputation as the Pestana group.
FForrestmThe approach to the hotel is uninspiring which makes your arrival in a modern manicured property all the more surprising. The hotel is well thought out, set up for a very chilled out time and service and facilities are excellent. We did not give a full 5 for one reason which for some could be a blocker. This hotel is very popular with young families, for very good reasons but if you want a quiet retreat keep this in mind If on the other hand you have young children it is a great place.
ゲゲストI have travelled with my cousin and we loved the location and the modernity of the hotel. Beds were very comfortable and firm which provided for a very good night sleep. Shower was fantastic and the marble all around gave us a feeling of cleanliness and care. The indoors pool is small but enough for a relaxing momento after the morning workout. Kind service throughout the stay. :))
TTiensDoncThis Hotel is AMAZING. You get the feeling the people working there really want you to have a great stay. Immediately, I felt really good in the room. It was cosy. The heated floor in the bathroom is really a plus. The cherry on top are the drinks and little chips for free included in the room!
We stayed for one night but we are planning to come back.
ゲゲストThe hotel and location are nice. The service at the restaurant is terrible: very slow, very amateur, always needing to ask for the same things 2 or 3 times; the service takes forever, almost two hours dinner, with waiting periods over 45 minutes between courses. Very bad. Room was very clean and cozy.