The checkin was frustrating, we had to wait in line and couldn’t check in because I couldn’t find my license which was no fault of theirs however once we found it we got back in line to check in and was told that the room was not ready so we walk out of line and received a text that the room was ready so we had to go and wait in line agaiin. We requested ground floor close to elevator because of issues. We realize that requests are not guaranteed but 4th floor way down the hall? This was our third stay with no previous issues We will not return to this hotel.
Free cookie no.
Smile and greeted no.
Shuttle to casino no.
Refrigerator in room no.
Walls paper thin.
Don’t list amenities if you don’t have them.
This was a nice place 10 years ago.
Location is excellent.
We enjoyed our stay. My grandson stated, “This is a nice hotel” as we entered the lobby. Crystal was an excellent and accommodating agent at the front desk. The room was clean and hallways were nice even though some were being refurbished.
I and my husband had to stay there for some business. The room was clean and fully equipped. What I loved the most was the heated pool—it was amazing. The price was impressive. I will definitely go back again.