投稿日:2024年10月16日
ゲスト
A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential.
I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life.
I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next.
I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question.
This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.
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最低料金(1泊):CAD 433
投稿日:2024年11月30日
Baixuan
2泊しました。毎朝8時か9時にウェイターに目が覚めました。初日はドアをノックしました。二人は寝ているときに掃除する必要はないと言いました。後でドアを開けても、スペイン語で話しても、すぐに理解できません。とにかく、彼を行かせてください。しばらくしてドアをノックし、残りの部分に影響を与えました。翌日、眠っている2人は9時に部屋の電話で目が覚めました。 。反対側に2日間の音が聞こえなかったことに答えました。ダウンタウンの多くのホテルとロレットもとても美しいです。要するに、場所のためにこれを選ばなくてもいいです。トイレは通常使用され、ブロックされます。掃除の初日はタオルを交換せず、2泊目は部屋を使用しませんでした。部屋にはボトル入りのミネラルウォーターはありません。フロントデスクでさえありませんか? ! ! !
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最低料金(1泊):CAD 318
投稿日:2025年6月4日
ゲスト
エル モンテ サグラド ホテルで素晴らしい滞在ができました。私たちは誤ってアクセス可能な部屋を予約し、部屋にバスタブが欲しかった。フロントデスクのエイミーは非常に役に立ち、私たちを別の部屋に切り替え、新しい鍵を持ってきて、素晴らしいバスタブのある部屋に護衛してくれました。私たちは新婚旅行の最後の夜にそこにいました、そしてスタッフは私たちの新婚旅行を特別なものにするために素晴らしい小さな特典とタッチを追加しました。雨が降り始めたとき、係員のスタッフは街への旅行のために無料の傘を手元に持っていました。要するに、エル モンテ サグラドは素晴らしいサービスを提供する素晴らしい場所です。
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最低料金(1泊):CAD 345
投稿日:2025年4月6日
Javier A. Roque
The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.
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最低料金(1泊):CAD 122
投稿日:2024年3月11日
ゲスト
キングルームを予約し、料金を支払い、確認を受け取りました。チェックインして部屋に行った後、ダブルベッドが2つであることがわかりました。夫がスイッチルームに行ったとき、机の1人はキングスがすべて予約されていると言い、机のもう1人は改造があり、キングベッドがないと言いました。どれが本当かわかりません。明らかに彼らは私たちを助けることにまったく興味がありませんでした、そして私たちはすでにすべての荷物を降ろしていたので、とにかくそこに滞在しました。あなたが予約するものがあなたが得るものではないかもしれないし、施設で、それはどこにも説明されていないことに注意してください。
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最低料金(1泊):CAD 176
投稿日:2025年7月7日
ゲスト
サンディアは美しいホテルで、スタッフはとてもフレンドリーで親切でした。夫と私が初めてこのホテルに滞在できるよう、このような素晴らしい料金を提供してくれたTrip.comに感謝します。そこの全体の経験は素晴らしかったです!
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最低料金(1泊):CAD 304
投稿日:2024年4月8日
ゲスト
Although being old it has been reasonably updated.
There isn't much near to the hotel, but it's easy access to a main avenue.
When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.
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最低料金(1泊):CAD 209
投稿日:2025年11月21日
ゲスト
A nice hotel located just a block from Lensic & Georgia Okeefe musuem and just a five minute stroll to plaza.
Room was spacious and bathroom appeared to be updated though wallpaper was pealing. Nice touch: most lights on dimmers! Refrigerator was missing temp control knob and in need if defrosting. Most of our items froze within 24 hours. Our workout in fitness center was interrupted by a mechanical mishap that filled the room with smoke!. Luggage racks only for use by bellhops so bring some currency to tip! No EV charger in garage.
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最低料金(1泊):CAD 287
投稿日:2023年12月10日
BiankaM
セージインでの滞在は素晴らしかったです。スタッフはとてもフレンドリーで、チェックイン、チェックアウト、その他の質問の両方に非常に役立ちました。敷地内にあるレストランとバーは素晴らしいです。そして、ホテル(Vinaigrette)から5-minuteの散歩に素晴らしいサラダの場所があります。土曜日もファーマーズマーケットまで徒歩10分!場所は素晴らしく、サンタフェでする必要があるものに近接しています。
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最低料金(1泊):CAD 74
投稿日:2020年8月7日
QIXIN駐車場は広く、屋外で無料です。部屋は広いですが、装飾はかなり古いです。全体的なサービスは良いです。街の郊外にあります。近くにはたくさんのレストランがあり、安全です。
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最低料金(1泊):CAD 209