Wrote a review directly to the hotel so will keep this shorter.
Check in clerk was amazing.. but
Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk
Beautiful hotel and location is amazing
Room was a little on the dirtier on the other side
Small fruit flies flying in the sink , pillows were dirty some lights didn't work
Didn't really care about those things until was told hotel denied this elevator incident happening.
Conflicted if I would ever stay here again.
Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this
The rooms were ideal for business travel — spacious, clean, and equipped with a good work desk and reliable Wi-Fi. The bed was very comfortable, ensuring restful sleep after long days. The bathroom was spotless, with high-quality toiletries provided. Soundproofing was excellent, allowing for focused work and quiet evenings. Overall, a great choice for business travelers needing comfort and productivity.
We planned our stay at Cedars Inn so our grandchildren could swim in the pool. On our last visit the pool's heater was not working so the pool was unusable. I called ahead to make sure the pool was working. The pool was warmer than last time but it was very cool and the children's teeth were chattering unless they were in constant motion. The bathroom by the pool was out or order - very inconvenient, especially with small children in out party. The afternoon popcorn. listed as an amenity, was not available because ”there were not enough customers at the hotel so precious days' popcorn had to be thrown out.” The breakfast was good; the warm cookies were nice; the front desk was attendant was adequate.