I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
Staff go out of their way to help
Enjoyed our stay here
This old hotel is kept clean
Enjoyed the Buffet breakfast
The staff is very attentive. Just ask and all will be sorted superfast.They would ask whether our needs were being met during our stay.
Its location on Cairo Road makes it easy to visit some of Lusakas iconic sites i.e. the National Museun, Culural Village, and various markets. Area around hotel felt safe.
My thanks to all the staff esp. Reception Luckson and Charity and Mercy in dining area
The Taj as usual didn't disappoint. It's a great venue with all the facilities that you could want. Great value when compared to other venues that don't have the range of facilities and service that you get there. Definitely top of the list when in Lusaka!
The location is excellent, and the staff are friendly. Although the room is somewhat small, it is clean. However, there was no blanket on the bed on the first night, so it felt cold, and I was bitten by insects on the last night.