LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
MMbuyaRoseStaff go out of their way to help
Enjoyed our stay here
This old hotel is kept clean
Enjoyed the Buffet breakfast
The staff is very attentive. Just ask and all will be sorted superfast.They would ask whether our needs were being met during our stay.
Its location on Cairo Road makes it easy to visit some of Lusakas iconic sites i.e. the National Museun, Culural Village, and various markets. Area around hotel felt safe.
My thanks to all the staff esp. Reception Luckson and Charity and Mercy in dining area
LLubnsadVery convenient location, opposite east park mall when you can shop most daily staff or get nice food.
Staffs are very friendly and helpful too.
ゲゲストHotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
ゲゲストThe location is excellent, and the staff are friendly. Although the room is somewhat small, it is clean. However, there was no blanket on the bed on the first night, so it felt cold, and I was bitten by insects on the last night.