ザンビアルサカで、バーのあるホテル

I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.

Hotel and location is perfect and central to everything. Room service for repairs is very slow to come out to check. Food was good but lacked variety during dinner and menu options could do with an improvement. Indian food was passable could do with a flavour balance. Overall great stay

このホテルのサービスは素晴らしく、誰もが毎日とても歓迎してくれました。朝食はとても良かったし、2週間ここに滞在した人として、毎日十分な多様性があり、最後まで退屈しませんでした。ハウスキーピングは素晴らしく、十分な設備が整っていました。部屋は広として快適でした。このホテルの唯一の欠点は、CBDの場所であり、安全なエリアではなく、特にラッシュアワーではほぼ毎日混雑しています。ただ、ホテル自体はとても安全で、建物の中にいると何かの害が来るのではないかと心配していなかったという点で、とても安全です。さらに、WiFiに問題があることが多いのですが、残念ながらザンビアのほとんどの地域ではそうであり、接続は通常ビデオ通話を行うのに十分安定していました。

Booked this hotel, ticking search boxes for pool and steam room. Hotel itself was fine but there was no swimming pool and their steam room was out of order! Their food was good as was their service at breakfast. It had a charge to use the executive lounge facilities even though I had paid for executive floor room, NO NO! You don't double charge your guests! The hotel kindly moved me to Holiday Inn which had those facilities. I ask Trip.com yet again to ensure that your hotel descriptions are accurate. I have lost 271gbp due to this error and yet Trip.com only want to compensate me 100gbp. So booking through trip.com I just lost 171gbp! Trip.com you need to start to take care of your customers; what is the point of my diamond membership with you if I am simply going to be ripped off? I would NOT stay at this hotel again even though they advertise to be 5 star but have NO pool and they charge you for executive lounge, please take a leaf from your competitors who offer such services and it is all inclusive when you pay for executive room. Dismayed business traveller!!

🌿清掃員の熟練した手作業で日々の汚れを丁寧に落とし、窓から差し込む陽光が部屋いっぱいに広がります。衛生とは見た目だけの問題ではなく、ライフスタイルであり、洗練の要素です。(๑˃̵ᴗ˂̵)و✧*｡

Very new and modern hotel. Lost our baggage but they help us talk to the airline and airport to get it back.

予約する前に、これが中国の地元の労働者をホストすることを想像することを目的とした中国経営のホテルであることを知りませんでした。すべてのテレビチャンネルは中国語で、朝食は中華料理で、コーヒーマシンの指示は中国語でした。しかし、スタッフは全員ザンビア人で、とても親切でした。禁煙のホテルと思われましたが、廊下でタバコの臭いが強くなりました。バスルームは「濡れた犬」のようなにおいがし続けました。ホテルには設備はありませんが、幸いなことに隣には素晴らしいバーとレストランがあります。

Very convenient location, opposite east park mall when you can shop most daily staff or get nice food. Staffs are very friendly and helpful too.

The location is excellent, and the staff are friendly. Although the room is somewhat small, it is clean. However, there was no blanket on the bed on the first night, so it felt cold, and I was bitten by insects on the last night.

お湯は滞在のほとんどが温かかった。そこでの4泊のうち、朝食は2日間で良かった他の2つはかなり平均的でした。部屋はあまりきれいではありませんでしたバスルームの汚れ/ヘッドボードの汚れ/シャワー石鹸の汚れ