the stay was decent. What stands out from all the similar properties is really really really good bed (double bed turned out to more of a superking), nice size tv (50+ inch), sockets with USB are a bonus. interior design is subjective to taste but its not my priority at this price. I guess one can highlight fresh furniture.
Bathroom: Clean shower, standard number of towels and shower mat, hair drier, heated towel rack, shampoo/soap/body lotion and soap bar.
Waiting staff was very nice and helpful.
Breakfast: the breakfast is usual full Scottish breakfast variety buffet, (fried eggs, black pudding, hashbrowns, scones, sausages, bacon, beans) with plenty condiments available as well as 3 types of toast, couple of cheeses and hams, fruit salad, yoghurts, various sweet pastries. Full set of teas, jams honeys etc, but coffee could be a little better, but again cannot complaint at price.
The hotel it is definitely underrated. While some things around hotel are a little flimzy, dusty, it is very decent value. it all fades away when you realise how nice it is to have a fresh large bed and that it is basically minutes away from ferry terminal. Great views are come as a big bonus.
Note for parking: very limited, but you can park at council carpark not far away at reasonable cost.
Location was convenient - a little off the busiest part of the town but still walkable especially to the pier and restaurants.
とても良い
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8.6/10
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8.2/10
とても良い
ゲゲストthe stay was decent. What stands out from all the similar properties is really really really good bed (double bed turned out to more of a superking), nice size tv (50+ inch), sockets with USB are a bonus. interior design is subjective to taste but its not my priority at this price. I guess one can highlight fresh furniture.
Bathroom: Clean shower, standard number of towels and shower mat, hair drier, heated towel rack, shampoo/soap/body lotion and soap bar.
Waiting staff was very nice and helpful.
Breakfast: the breakfast is usual full Scottish breakfast variety buffet, (fried eggs, black pudding, hashbrowns, scones, sausages, bacon, beans) with plenty condiments available as well as 3 types of toast, couple of cheeses and hams, fruit salad, yoghurts, various sweet pastries. Full set of teas, jams honeys etc, but coffee could be a little better, but again cannot complaint at price.
The hotel it is definitely underrated. While some things around hotel are a little flimzy, dusty, it is very decent value. it all fades away when you realise how nice it is to have a fresh large bed and that it is basically minutes away from ferry terminal. Great views are come as a big bonus.
Note for parking: very limited, but you can park at council carpark not far away at reasonable cost.
ゲゲストEverthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them.
The whole situation was very disturbing, and therefore I will not be using trip.com again
ゲゲストPositives:
- Young lady on reception super friendly, helpful and professional.
- Requested teapot and fresh milk for room and provided efficiently with a smile.
- Issue with dirty bed linen dealt with professionally and apologetically, room changed offered but declined.
Negatives:
- Both twin bed sheets were dirty. One covered in mould or grease. The dirt did not look fresh but still I find this disgusting and unacceptable in any hotel of any standard.
- Lady on checkout abrupt and unpleasant.
ゲゲストLoch long Hotel could be a lot cleaner. However, what really spoiled my stay was UK.trip.com. After I .ade the booking trip.com announced that the booking could not be varied. Then a couple of days before the due date, another anouncement about a £50 up front payment.
Trip.com left a sour taste in my mouth
Annoyed
Gordon McDonald
PPHYO PHYO WAI YANG YINGThis is very small botique hotel, didn't look impressive front the entrance outside hotel. The moment we went in, it is really cozy & we were greeted by very warming in house manager & booked dinner table as well. We enjoyed their breakfast and as well as dinner, very good quality. Our concern is this hotel doesn't have lift.
PPHYO PHYO WAI YANG YINGWe booked 2 rooms 1 night last minute booking. I got Junior suite for me & my husband. Room is very spacious for UK standard, sea view is very beautiful Seaview. The hotel has lift thats very good for travelers with many luggages.The room is a little cold so we switched on spare small heater which is warm enough. Their specialist amenities are very good. Whisky Honey. Oh.our room door isn't working, that's pretty scary.
AAlan wThis was our third stay at Stonefield castle. It is a beautiful building with a nice bit of history. The grounds are extensive with scenic views and wonderful walks. The staff at the hotel were courteous and friendly. There were many lounge rooms and a well stocked bar. It is a handy place for a short stay near Tarbert if you are touring the Loch Fyne area. We shall return.