On arrival I was told there wasn’t any car parking for me even though I had called them the night before and was told there would be .
I had to park at the train station which wasn’t that far to be fare but very annoying that I had to leave my car a street away .
The room was ok although it could do with good clean as the paint work was grubby .
A mixed experience. We booked for the pool facilities, which were great. We ate in the restaurant on our first evening - excellent food and very good service. The breakfast was good too. Some buts, though. Our room had a very uncomfortable bed, a strange electrical light show from some devices in the ceiling once we turned the lights out and a repeated electrical buzzing sound all through the night which disrupted our sleep.The staff moved us to a much more comfortable room on the second night. The floors upstairs were so bouncy that it felt like the hotel must have the underlying structure of a rickety prefab - very odd and a little unsettling. And the restaurant had no character at all - an almost sterile feel. All a bit odd. While the pool, the food and the service really were great, and the many golfers who visited were clearly delighted, some of the spaces do need a refurb and a rethink.
Excellent hotel, clean room, friendly staff and excellent facilities. The only downside was that the jacuzzi was out of action. This is our 3rd stay and we are looking forward to comming back in the summer.
ゲゲストThe hotel itself was a great experience and we did enjoy the novelty of staying in the prison which I would recommend to anyone.
Upon arrival we were welcome by the team but very basic information was given, leading to us missing a tour of the hotel which we were told was included in the price. The manager then offered for one of the team to do a later tour for just the two of us which was cut short, very awkward and definitely not worth the money paid for. If we had been advised of the tour with the bigger group when checking in we may have had a better experience.
We decided to book dinner at the chapel to experience it as much as we could but dinner was poor. We had to wait for our table, 3 different people asked for our name before we sat down and then again a fourth person checked once we were sat down. With minimal staff on the service was poor to say the least and The burger ordered was pretty much raw, I did not finish it. Once we had finished no one came to ask if we wanted anything else or to look at a dessert menu. We left the restaurant with no one even there working! Not sure where the team had disappeared to.
Breakfast was good and would recommend it.
MMark WSMA mixed experience. We booked for the pool facilities, which were great. We ate in the restaurant on our first evening - excellent food and very good service. The breakfast was good too. Some buts, though. Our room had a very uncomfortable bed, a strange electrical light show from some devices in the ceiling once we turned the lights out and a repeated electrical buzzing sound all through the night which disrupted our sleep.The staff moved us to a much more comfortable room on the second night. The floors upstairs were so bouncy that it felt like the hotel must have the underlying structure of a rickety prefab - very odd and a little unsettling. And the restaurant had no character at all - an almost sterile feel. All a bit odd. While the pool, the food and the service really were great, and the many golfers who visited were clearly delighted, some of the spaces do need a refurb and a rethink.