イギリスレスターシャーで、朝食のあるホテル

The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc. First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products. The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed. I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint. In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way. I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!

Convenient for the station with a car park if needed and decent rooms. A higher floor than 2 would be better as the noise from the trains and traffic was quite loud if you need the window open. Took a short wait sorting out my room due to a high number of bookings but otherwise a decent standard of hotel at a good price

まず、チェックイン前にホテルの部屋を支払った後、滞在後7日後にのみ返金される追加の50ポンドの注意を払わなければなりません。第二に、彼らはあなたのゲストがあなたの部屋に許可されていないことをあなたに言うでしょう。寝室のすべてのばかげたシャワーが機能していなかった後でさえ。カスタマーサービスに関しては、それはこれまでで最悪のホテルです。スタッフは絶対に役に立たず、いかなる形の助けも提供できませんでした。私は絶対に戻って、誰もがそれをしないように勧めません。

We - as a family of 4 (2 adults, 2 kids), had amazing experience at Leonardo Hotel Hinckley Island. Hotel was lovely and clean, staff were friendly and welcoming with smile, breakfast was great with a variety of food and drinks for each of us and we had also lovely time at pool with free extra towels! We would definitely recommend the hotel and come back again.

このような美しいホテル。スタッフはとても親切です。誰もが助ける準備ができています。ホテル自体は非常にきれいに保たれています。私たちは間違いなく非常に快適なぐっすり眠りました。朝食は良かった。レジャー施設が大好きでした。 ジャグジーは私たちのお気に入りでした、水温は素敵な非常に熱いお風呂を持っているようなものです!それは素晴らしかった。それは私が今まで見た中で最高でした。また、とても良いサイズでした..スイミングプールは寒すぎて入ることができませんでした。私はがん患者で、冷たい水に入ることができません。それは私の唯一のマイナスポイントでした.biは泳ぎに行きたかったでしょう。スチームルームとサウナは良かった。また、良いジムがあることに気づきましたが、そこには行きませんでした。 リラックスしたり仕事したりするためのソファやコーヒーテーブルがたくさんある素敵な家具付きの静かな部屋がありました。また、インターネットと私たちの使用用のプリンタを備えたコンピューターがあり、働くゲストに本当に良かったです。私はこのホテルを母と私のために少しリラックスした休暇として一晩予約しましたが、完璧でした。駐車場はまったく問題ありません。 私たちは本当に楽しんだので、将来的には家族全員でこれを予約するでしょう。

Very good price and clean but location difficult to travel from if no car. Bus stop within walkable distance however

The location is fantastic! 10 minute walking distance to the theatres and shopping areas. The facade is clean and appealing and on entering the building, the bar/restaurant area really provides a wow factor. I had a double room which were two single beds pushed together, so there was no room to stretch out. The kitchenette doesn't come with washing up liquid or a sponge, so I was a little confused as to how I was supposed to clean up. The toilet was lovely, but having lifted the toilet seat, the toilet bowl was filled with yellow liquid. Easily solved with flushing. The shower was glorious I didn't want to get out. The rooms are not sound proofed so if you are a light sleeper like me, make sure you take your ear plugs. On the whole I paid £80 for the room on Trip, other sites were charging £140 so I do think I got a good deal. I paid for what I got.

The place advertised was miss leading, as the hotel it self is in a building next to this huge house that is advertised. The bedroom and bathroom was good, clean and tidy. Service on arrival poor. No information given. The evening meal and breakfast was definitely not good. We would not eat there again. Very poor. Waited an hour for a poor meal. As we waited so long for our food, was 2 minutes late entering the swimming pool. Last entry at 8pm, we got there 2 min past, was told sorry closed. After asking to speak to the manager was allowed in. Which the pool was nice and warm. Overall not a very good experience. Sorry will not be returning.

価値は信じられないほどです。ブレイクキーが含まれています。彼らはEMA空港ターミナルから1マイル以内です。非常に簡単にアクセスできます。簡単なおしゃべりチェックイン。 30分以内、またはそれくらいかかりませんでした。5.50amでカナリア諸島への赤目飛行をしていたので、空港の近くに滞在しなければなりませんでした。素晴らしいサービス-彼らは午前4時から朝食を利用できます。すべてのモッドコンを備えた広とした客室。この施設について言うのは悪いことではありません。✅✔️☑️

The hotel is nice with a touch of character. Breakfast was about average for a conference hotel, although the drinks machine was broken so hot water jugs were provided as an alternative, tea was cold! My room had windows that could not be opened, very poor water pressure in the shower water pressure so took ages to wash my hair. The TV remote was missing and the TV was a cheap hair that wouldn't stand up properly and the sound was awful. It was a twin room with only 1 bedside LED light which was quite dark. I arrived with not enough time yo order dinner. When I asked about other nearby restaurants, the receptionist struggled to provide much help. All in all a reasonable hotel for a 1 night stop over but has a generally cheap feel about it. I wouldn't recommend it for a long stay.