I’d stay there again because the bed was larger and more comfortable than the hotel I usually stay at on my annual trip to see family. Room was clean. The downsides: We arrived at around 11:30 and they wouldn’t check us in until after 12, I get that this is policy but other hotels in the city are flexible and we’d been travelling 20 hours. Also the air con in the room didn’t work and it was very hot for the UK so had a bit of trouble sleeping. They said they’d take a look and gave us a fan because I guess they couldn’t do anything but it didn’t quite cut it…
The service was very good as always, staff are really friendly and helpful. The food was great, especially breakfast, which is down to the one waitress who is on the ball. Only stayed 1 night this week, but I have been staying 3 nights per week.
Lovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.
It was a terrible experience there was no electricity in the room and no heating was on in the room no toiletries in the washroom terrible and bad experience
Check in was easy and the lady on reception was very friendly and helpful. Our room was large and cool. Lovely bathroom with quality shower gel and shampoo provided. I had several hours to myself so I made use of the gym, great equipment and all very clean. Good swimming area, very busy on a Saturday afternoon. Enjoyed the sauna and steam room. Had curry in the bar which I thought was overpriced. We had a great, comfortable night’s sleep followed by a delicious breakfast with lots of choice.
The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
ゲゲストGreat location 5 minutes walk from train station and city centre. One of very few places that allows pets to stay. There is an extra £10 charge per night for but well worth it if you need to have your pet with you. Rooms are clean and functional. Well designed bathroom space with a good sized shower cubicle. There’s also a good heating/cooling system that works great.
KKelv69Great hotel. Close by to the motorway meant convenient but quiet. The spa facilities were excellent. The steam room was very effective, which isn't always the case in many hotels, even shortly after opening first thing in the morning it was up to temperature.
Room was clean and comfortable.
As for the restaurant, I'm still wondering when the potato shortage started in this country! My fish and chips could have done with some more chips. There were so few they were able to hide them all under the piece of fish! That's a shame as the food was really nice.
Would definitely stay again and will look out for Leonardo again in future as a previous stay somewhere else was really nice.
ゲゲストLovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.
ゲゲストTo customer service. My partner and l stayed at the Bosworth Hall hotel whilst travelling north for an overnight stay to break our journey and get refreshed to continue our journey. Sadly although the staff were amicable and the site was good we got very little sleep as there was hard noise through the night and early morning. This was acceptable but the bathroom facilities were unacceptable. There was very little water pressure so we could not shower and when inspected the pipe had obviously been faulty and leaking prior to our visit but the pipe had been wrapped with electrical insulation tape and the pressure reduced so it didn,t blow the tape off when used. It was a poor advert for a high class hotel. I attach a photo of the pipe. Also l expect you to make recompense to me. Regards Jacob Thomlinson.
ゲゲストReally good value hotel at East Midlands Airport.
I stayed here for one night due to its proximity to the airport. The staff were very friendly and welcoming. The rooms are fairly basic, but this is a Holiday Inn Express, not a luxury hotel. The bed was comfortable and there was a hairdryer, kettle, iron and a few other features in the room. Wifi was fast and stable which is a big plus. The food is the restaurant was fairly decent and it was certainly quite busy the evening I was there. Breakfast is included for all rooms and there were plenty of hot and cold options with juices and coffees etc. OK it won't win any Michelin stars, but I was happy for the price. The hotel is around a 10 minute walk to the terminal or there is a bus stop right outside which gets there in a few minutes.
ゲゲストThe hotel is nice with a touch of character. Breakfast was about average for a conference hotel, although the drinks machine was broken so hot water jugs were provided as an alternative, tea was cold! My room had windows that could not be opened, very poor water pressure in the shower water pressure so took ages to wash my hair. The TV remote was missing and the TV was a cheap hair that wouldn't stand up properly and the sound was awful. It was a twin room with only 1 bedside LED light which was quite dark. I arrived with not enough time yo order dinner. When I asked about other nearby restaurants, the receptionist struggled to provide much help. All in all a reasonable hotel for a 1 night stop over but has a generally cheap feel about it. I wouldn't recommend it for a long stay.