The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
We were received courteously, and when we asked to change to a room with a shower, it was done immediately. The meal deal for dinner and breakfast is a good bargain It was also so well located with lots of shops nearby.
The amenities are basic but acceptable. The only downside is that the only way to speak to staff is to go down to reception, there is no phone or intercom.
From walking into the hotel to checking in I was greeted by pleasant and nice staff, helpful and cheerful. Stayed in the bar for a quick drink before going to the room and the bar and restaurant was clean, warm and inviting. Was nice to see it being used by others staying at the hotel for evening meal.
Lift wasn’t working but the stairs to my floor wasn’t an issue, I travelled light. The room I booked was a double room, which was clean and comfortable for the one night I stayed. Perfect location by the station and close enough to the shops and bars in the city itself.
Lovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.
Hotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.
We just needed an overnight stay while visiting family nearby but the room was spacious and ideal for what we needed. We checked in very late but I had the chance to use the spa facilities the next morning and they were fantastic - a good size pool and excellent steam room, sauna and Jacuzzi. We will definitely come back to the hotel if we need to stay in the area again.