ゲゲストCheck in and check was very easy and friendly staff. The room very large and clean. Not a very good view of the nuclear plant. However we only stayed one night.
The only issue I had, I left a blouse behind in the room after I checked out, I called as soon as I left to tell the hotel. They transferred my to security Know one took my information. I stopped back at the hotel at night after coming back through town later that night and the staff had no idea what I was talking about. I called again the next morning a very nice lady at security took all my information. She checked on my blouse and still it was not turned it in. .I literally left it right on the bed and told security where I left it they assured me the staff is excellent at turning items into lost and found. At this point still is lost! very frustrating.
ゲゲストFree cookie no.
Smile and greeted no.
Shuttle to casino no.
Refrigerator in room no.
Walls paper thin.
Don’t list amenities if you don’t have them.
This was a nice place 10 years ago.
Location is excellent.
MMichael Len JohnsonThis is my second visit to the Baymont Inn & Suites. I found it to be as clean and quiet this time as I did a year ago. It's location is away from the city center but close to the I-465 bypass. The hotel has free parking. The area felt safe enough for me to venture out on foot.
Within 1 block is a Texas Roadhouse, Panera Bread, Starbucks, Cousins Subs, Payless Liquors, Azzip Pizza. Within one half mile are most of the fast food chain restaurants and a Walmart.
Check in was fast and friendly. The lobby is spacious and clean. The property features an elevator for guest use to access the second floor.
My suite was two rooms consisting of a bedroom with a comfortable queen size bed with clean linens and a TV. The other room featured a sofa, an armchair, a writing table and chair, and a television. A hall connected the two rooms containing a wet bar with a very cold mini-fridge. The bathroom was clean and an adequate size. All the amenities were correct throughout the rooms and functioned properly. I wasn't aware of any issues with noise coming from within or without the hotel.
ゲゲストTo begin with the front desk clerks were great and courteous. The room was clean and comfortable. The pool was closed & it was June 1st, so that was a bummer. They advertise a gourmet breakfast, to my surprise --- it wasn't even close, no cream for the coffee, one of the juice drinks were out , no yogurt, then to top it all off ----
The waffle machine was disgusting!!! Dirty, & when I asked about the lady making a waffle ahead of me about her waffle sticking to the waffle maker,the host said ” well, it's because all of the non stick coating on the waffle maker is worn off” & the hotel was supposed to be getting a new one!!! When I wiped it with a napkin - black stuff appeared on it... So needless to say NO Waffle for me Today!! The waffle maker shouldn't have even been in use! Wow. And the temperature of the sausage Links were cold to the touch!!
Very disappointed,
Louann Archer/Steven Vaughn