We recently stay at Lhasa Fanlian hotel. The room was so clean, the beds were comfortable, and the bathroom was well-stocked and functional. However, it was a bit small for twin sharing room. The butler was so friendly & helpful. He was very patient explaining the apparatus in the room & adjusted everything for us. I like the hotel architecture & amenities very much. They do provide hi-tea & supper for free, and the breakfast has a lot of variety & fruits were very fresh. I will highly recommend it to my friends & relatives if they come for holidays in Lhasa in near future.
ゲゲストI had a really positive experience during my stay, thanks to the amazing service from Danny and Bowen at the front desk. They were incredibly helpful, professional, and patient — solving my issues quickly and making sure everything was taken care of. Their friendly attitude and willingness to go the extra mile truly made a difference. Big thanks to both of them for making my stay so smooth and enjoyable! Highly appreciate the excellent service!
FFongThere’s room for improvement for the check in service. I provide my personal id card for check in but the customer service requested me the booking number which I find it ridiculous. The hotel was booked under my name and they supposed could have checked my booking right away. The customer service replied that it was relatively troublesome if only id is provided. I am clueless as to the standard of customer service provided by this 5 stars hotel. The rest of my stay is pleasant.
LLEE LI LIANWe recently stay at Lhasa Fanlian hotel. The room was so clean, the beds were comfortable, and the bathroom was well-stocked and functional. However, it was a bit small for twin sharing room. The butler was so friendly & helpful. He was very patient explaining the apparatus in the room & adjusted everything for us. I like the hotel architecture & amenities very much. They do provide hi-tea & supper for free, and the breakfast has a lot of variety & fruits were very fresh. I will highly recommend it to my friends & relatives if they come for holidays in Lhasa in near future.