Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
Lovely hotel, fresh clean rooms. Very quiet location considering it is close to the main road. Breakfast buffet was good quality and wide selection.
Staff were friendly. Games room added extra fun with the stay.
I stayed here probably for less than 6 hours for a business trip. I had close by that started at 330am. The bedroom was clean and comfortable. The bathroom also spotless with ample towels. I didn't get to sample breakfast or the staff too much due to my short stay. The parking was free. I would stay again.
We booked two rooms for a 2-night family stay —a family Suite and a Classic Room. The hotel’s amenities and location were excellent, with plenty of eateries nearby. My son was unwell during the trip and it’s really comforting that the stay was great for him to rest and recover.
We had dinner in the hotel and the food was amazing!
The breakfast served was also good, we like the hot dishes that we chose English breakfast, scrambled eggs and salmon 👍!
Very cosy, comfortable and pleasant experience!
Lovely hotel. Very friendly staff at breakfast. Poor food service from bar in evening. Preordered dinner for 19.10 - arrived at 19.40 after serving people who’d ordered later.
The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
Great location, and beautiful grounds ~ parking was hard to find.
The room was clean and tidy, with a nice firm bed, the Weather was very warm, and even though there was a fan in the room the heat was stifling and so hot! The so called “air con” was useless!
The indoor swimming pool was a good size, but it was so incredibly hot in the building, it was hard to breathe!! (Open the doors to let some oxygen in!)
The evening meal was good, as was the breakfast the following morning.
Quite expensive for a mediocre stay.
Lovely staff throughout.
An interesting place to stay as its an amazing building and will gave been some place back in its grand house days.
High ceilings everywhere. If you need a lift, don't go because there aren't any.
Food good, but limited menu choice.
Spa very good.
Easy to get to Stratford
NNaddersAn interesting place to stay as its an amazing building and will gave been some place back in its grand house days.
High ceilings everywhere. If you need a lift, don't go because there aren't any.
Food good, but limited menu choice.
Spa very good.
Easy to get to Stratford
ゲゲストHad a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
ゲゲストGreat location, and beautiful grounds ~ parking was hard to find.
The room was clean and tidy, with a nice firm bed, the Weather was very warm, and even though there was a fan in the room the heat was stifling and so hot! The so called “air con” was useless!
The indoor swimming pool was a good size, but it was so incredibly hot in the building, it was hard to breathe!! (Open the doors to let some oxygen in!)
The evening meal was good, as was the breakfast the following morning.
Quite expensive for a mediocre stay.
Lovely staff throughout.
Ccrafter135The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
ゲゲストWe booked two rooms for a 2-night family stay —a family Suite and a Classic Room. The hotel’s amenities and location were excellent, with plenty of eateries nearby. My son was unwell during the trip and it’s really comforting that the stay was great for him to rest and recover.
We had dinner in the hotel and the food was amazing!
The breakfast served was also good, we like the hot dishes that we chose English breakfast, scrambled eggs and salmon 👍!
Very cosy, comfortable and pleasant experience!
KKah TianThere was no fridge in the room. Otherwise a lovely stay. Breakfast was pretty good. Beautiful place near to shopping strips but a longer walk to the Avon river. Bottled waters only on first day of stay and were not replenished following day.
AAphroditesMuaI stayed here probably for less than 6 hours for a business trip. I had close by that started at 330am. The bedroom was clean and comfortable. The bathroom also spotless with ample towels. I didn't get to sample breakfast or the staff too much due to my short stay. The parking was free. I would stay again.