Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
Lovely hotel, fresh clean rooms. Very quiet location considering it is close to the main road. Breakfast buffet was good quality and wide selection.
Staff were friendly. Games room added extra fun with the stay.
I stayed here probably for less than 6 hours for a business trip. I had close by that started at 330am. The bedroom was clean and comfortable. The bathroom also spotless with ample towels. I didn't get to sample breakfast or the staff too much due to my short stay. The parking was free. I would stay again.
Excellent location in the centre of town. The staff were friendly and attentive and the facilities at the hotel were very good.
Rooms were very modern and clean and nice touches such as Nespresso machine and mini bar were great.
Overall a lovely trip.
Lovely hotel. Very friendly staff at breakfast. Poor food service from bar in evening. Preordered dinner for 19.10 - arrived at 19.40 after serving people who’d ordered later.
Good hotel, but the air conditioning just worked properly in the morning therefore during the night we had to open the windows. Sleeping was not properly because the room is on the ground floor. We did’t ask the hotel in that night because we thought it is normally in the UK.
Booked as a weekend away to come visit family and take in Stratford. Beautiful hotel with excellent facilities aslo very dog friendly which is a huge bonus for us. Gorgeous gardens surrounding the hotel, and on the doorstep there's the hills to exercise the dogs right before breakfast 🥞
Room was clean and comfortable, lovely bathroom.
Staff extremely friendly and the food was excellent, can't fault the place and would highly recommend.
ゲゲストBooked as a weekend away to come visit family and take in Stratford. Beautiful hotel with excellent facilities aslo very dog friendly which is a huge bonus for us. Gorgeous gardens surrounding the hotel, and on the doorstep there's the hills to exercise the dogs right before breakfast 🥞
Room was clean and comfortable, lovely bathroom.
Staff extremely friendly and the food was excellent, can't fault the place and would highly recommend.
ゲゲストHad a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
JJettapong InntarakaewGood hotel, but the air conditioning just worked properly in the morning therefore during the night we had to open the windows. Sleeping was not properly because the room is on the ground floor. We did’t ask the hotel in that night because we thought it is normally in the UK.
ゲゲストExcellent location in the centre of town. The staff were friendly and attentive and the facilities at the hotel were very good.
Rooms were very modern and clean and nice touches such as Nespresso machine and mini bar were great.
Overall a lovely trip.
KKah TianThere was no fridge in the room. Otherwise a lovely stay. Breakfast was pretty good. Beautiful place near to shopping strips but a longer walk to the Avon river. Bottled waters only on first day of stay and were not replenished following day.
AAphroditesMuaI stayed here probably for less than 6 hours for a business trip. I had close by that started at 330am. The bedroom was clean and comfortable. The bathroom also spotless with ample towels. I didn't get to sample breakfast or the staff too much due to my short stay. The parking was free. I would stay again.