投稿日:2026年8月3日|デラックスキング
匿名ユーザーI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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最低料金(1泊):6,386円
投稿日:2026年5月23日|デラックスプールビュールーム(ダブル/ツイン)
Arunika Ekawatiバニュワンギはまさに究極の「静寂の聖域」であり、ÉL Hotel Banyuwangiは、その静寂を体験するのに最適な、美しく穏やかな環境を提供してくれます。滞在全体を通して素晴らしい時間を過ごせました。ホテルには改善の余地がある点もいくつかありますが、卓越したホテルへと成長するための基盤は間違いなく整っています。
🏨 設備とアメニティ(最高レベル!)
設備面に関しては、ホテルは期待を裏切りません。客室は快適でデザイン性に優れ、ジムは休暇中のワークアウトに十分な設備が整っており、プールエリアは美しく、この地域の静寂なエネルギーに浸るのに最適です。
🍳 食事と心安らぐ朝のひととき
食事体験は特に印象的でした。料理の質は高く、地元の味は本当に美味しかったです。中でも一番のお気に入りは、屋外の朝食エリアで魚の餌やりを体験できることでした。朝食を楽しみながら、魚が優雅に水の中を泳ぐ様子を眺めていると、心が安らぎ、一日を穏やかにスタートすることができました。 🌱 改善点:サービスとサステナビリティ
このホテルを真の5つ星ラグジュアリーホテルへと高めるためには、以下の2つの点を改善していただきたいと考えています。
環境に配慮したアメニティ:バニュワンギのような自然豊かな場所では、サステナビリティは非常に重要です。現在、ホテルではバスアメニティに使い捨てプラスチック容器を使用しています。詰め替え式ディスペンサーや生分解性素材の容器に切り替えることで、この地域の自然環境との調和が図れるでしょう。
スタッフの指導:若いスタッフは素晴らしい潜在能力を秘めており、意欲も非常に高いのですが、もう少し体系的な指導とホスピタリティ研修が必要です。適切なリーダーシップがあれば、情熱あふれる若いスタッフは、質の高いサービスを卓越したゲスト体験へと昇華させることができるでしょう。
🗺️ 総評
総合的に見て、私は必ずまた訪れたいと思います!このホテルには大きな可能性が秘められており、チームがこの建設的なフィードバックを真摯に受け止め、サービスの向上に努めてくれることを強く期待しています。バニュワンギで静かな休暇をお探しなら、ここは今でも非常におすすめの場所です。
#ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger
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最低料金(1泊):3,720円