Nous avons adoré notre chalet. Très propre et confortable.
Cependant, nous avons dû attendre très longtemps avant d'avoir accès au logement car le check-in était à partir de 7:00 pm sinon il aurait fallu que je paie un extra lors de la réservation pour l'avoir plus rapidement. Les gens à la réception étaient courtois sans plus. Très déçu pour les choix de restaurants. Nous avons dû aller dans le village pour avoir un peu plus de variété.
South Burlington definitely need a car to get to Burlington proper. They do have a shuttle bus though that runs to like ten pm I think. The king bed with bath doesn’t exist , the bathtub is kind of old school. Checking in can be slow (waited in line for a bit). Refrigerators in room but no microwave, one exist in lobby. Gym is ok, indoor swimming pool is nice, gym isn’t 24 hours. Room was ok.
Everything was wonderful at The Pointe. However, the coffee that they put out in the morning is really just colored water, it is not edible, even if you are an addict. I've noticed more and more hotels are advertising coffee but then not making it correctly. I don't know if they are consciously trying to save money or if their front line employees prefer to use the previous day's grounds because it is somehow easier.
We were visiting the University of Vermont, which is 7 min away by car. The hotel was clean, the breakfast was good and check-in and check-out were speedy. Behind the hotel is a supermarket and a Walgreens. A McDonalds and other restaurants very close. I would recommend it anytime.
Location was great. Pool are outdoor area were exceptional. The guest rooms are in need of being updated. The staff could have been friendlier. We were charged $25 for checking in an hour before check-in time. Our room was ready so there was zero time/effort for us to check in a little early. Definitely a bad policy.
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9.2/10
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PPorcupine12tradeBest hotel I have ever stayed in. The location is great and convenient, rooms are clean spacious and nicely deco. Most impressive, the staff are very friendly and helpful. My children and I stayed at AC mid December. We are so thankful and grateful for their help when our bus back to Boston did not turn up after a 2-3hr wait at the bus stop and it was -11degC in the evening. We had to wait for another 7hr for the next available bus. We needed a warm place to wait in and we decided to head back to AC hotel, hoping to wait at the lobby. The young lady at the reception was sympathetic and kindly suggested we rest at the lounge and make ourselves comfortable. the staff at the lounge after hearing about our situation came over to offer snacks and gave advice about our bus. Shortly after, the young lady at the reception offered us a room so we can rest better till we could catch the next available bus. Thanks to AC hotel staff, they made our wait so much more comfortable and turned an unfortunate event into a heart warming experience.
ゲゲストVery nice place and location excellent. When I first checked in, I was underwhelmed by the lack of help from the girl at reception. I asked her if there were any pumpkin patches locally and she told me to Google it. Another reception lady later gave me a whole list of local activities without even asking. The whip was lovely but the online menu is not the same as the one in the restaurant. There is no cheese board available for example. Parking was tough at times. Other than that the place was very nice and staff were lovely.
ゲゲストThe fire pjt was excellent at night for a quiet wind down. The room could probably be cleaner or maintained better as the pipe in the room are quite obvious and can see the holes near the edge of all walls inside the guest room. but appreciate it as the hotel is located at a country side.
My personal white bath towel was taken away by the housekeeping team because it looked similar to the hotel's towel. luckily it was found right before we check out. Thanks to the concierge and housekeeping team.