Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
Hotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
It’s convenient but there is a big door of improvements for housekeeping many things were missing including misquotes in the room I got bitten within the 5 minutes I got there
A very clean hotel, well maintained with friendly staff. Radisson breakfasts are always amazing, never fails to impress. Definitely staying there next time. Room was huge and i got a free upgrade!
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8.6/10
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8.5/10
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LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
JJiten V.A very clean hotel, well maintained with friendly staff. Radisson breakfasts are always amazing, never fails to impress. Definitely staying there next time. Room was huge and i got a free upgrade!
ゲゲストHotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
GGreg111It’s convenient but there is a big door of improvements for housekeeping many things were missing including misquotes in the room I got bitten within the 5 minutes I got there