「Was there for a conference. Location was only because conference was near by. When I checked in they had changed my booking without me knowing, they said it was the 3rd party booking that made the mistake, when I called Trip, they never took responsibility. So neither took responsibility. I had to pay for another room as the double beds rooms were all booked out, even though I had a booking...」
Found building easily and, staff was very helpful and kind. Only a quick walk to the train station and area is clean and very nice to be in. Bedroom and bathroom were wonderful and updated. Rooftop had amazing views.
The air conditioner makes noice very loud. Room is old and not so cleaned.
I checked in on 28 Dec 24 around 7 pm and The receptionist was quite impolite.
The picture is in downtown Chicago not the hotel.