アイルトンのホテル

とても清潔で快適で、かなり!彼らはいつも素晴らしい朝食をとっています!他のホテルで見た中で最高。また、屋内プールは素敵でリラックスできました!間違いなく、これは将来滞在することをお勧めするホテルになります!

本当に親切で素敵なフロントデスクの人々。プールの予約があり、プールは暖かかった。部屋は思ったより良かったです！私はこのホテルでの滞在が大好きでした！

Stayed with my 2 dogs. The pet friendly room was spacious and incredibly clean. I love that their pet friendly rooms don’t have carpet, they have hard wood instead, so I’m sure that helps keeping them absolutely spotless. I’ve been to plenty of hotels that just make their pet rooms the old/dirty/run down rooms, and I really appreciate that this hotel doesn’t do that. I was in town to visit family, and our stay was perfect.

とても素敵なホテルのクリーンルーム素晴らしいカスタマーサービス

このホテルの部屋は非常に小さく、電子レンジはありません。非常に小さなミニ冷蔵庫があり、電源が切れ続けています。だから私の食べ物は二度悪くなった。同じことをするためにメンテナンスマンを送り続けました、そして私は私の食べ物を冷たく保つために小さな冷蔵庫の緑色のボタンを押すように言われました。さあ、私はヒルトンにいます。このモーテルは私が戻ってこないことに失望しています。与えられたさん

We were in Brentwood for a family event so a number of us stayed at this hotel. I am an honors member of Hilton and have stayed at Hampton Inns in the past. Until this nightmare, I have always been satisfied. I was ashamed that I recommended this hotel to the rest of my family. This particular hotel should be condemned and the owners should be severely penalized and never be allowed to run another hotel. For what it cost, and prepaid at that, I thought it was at least a fairly good hotel. What an utter nightmare!! If you stay there after reading this, you are staying there at your own risk and deserve the crap you are likely to get. Filthy - stayed for a week and requested a change of sheets once - this did not happen. They remade the bed with the same dirty linens. Requested that the room be cleaned - this did not happen- stains on the carpets and dust everywhere. We returned in the evening to a filthy bathroom, literally an uncleaned tub and sink. I wish I had taken photos. Disgusting!! The coffee pot seemed as if it wasn't cleaned in months, we couldn't use it; there was leftover food in the fridge from previous guests. It was clear that the cleaning staff was incompetent and unsupervised. At one point, there were very few options for breakfast and the person in charge responded to our complaints by saying that she informed management that the deliveries were not made and there was nothing else she could do. One couple in our party had to change their room three times. Customer service was pitiful - making a huge fuss because we asked for bottled water at the desk and making excuses in response to complaints. Can you imagine them washing the entrance area of the hotel at the busy time when guests were getting breakfast and had to walk through this area? Yep! The floors were wet and slippery - dangerous and an accident waiting to happen. We had prepaid, and, as seniors, didn't have the means to change hotels. The very sad part of this horrendous saga was that when I complained to Hilton, as a member of Hilton Honors, I got no satisfaction whatsoever!!

私たちはこのホテルで5泊しました、私たちが到着した日、私たちは2階に部屋を割り当てましたが、私たちが入ると駐車場の近くには私たちには適していないかもしれないと私たちに言いました(アメリカの多くの車がドアをロックしているときに発動します)。だから私たちはホテルの静かな場所に移動するように頼みました、すべてが完璧でした。ホテルは新鮮ではありませんが、メンテナンスは良好です。装飾はワインとワインのテーマです。ベッドは他のすべてのホテルよりも堅牢です(アメリカ人はすべてのソフトベッドが好きです)。部屋、部屋。部屋はとても広く、部屋には複数のUSB接続があり、部屋には髪、テーブル...マイクロ波とコーヒー/マシンが飾られています。ホット/気候ヒーターでは、システムを停止し、一晩中落ち着く機会があります!お湯は、これが好きなら、非常に暑いです。スタジアムは小さいですが、利点はありません。すぐ隣には、McDougall、Starbucks、Wal-Martがありますが、夜は朝食の卵、または、パン、米、新鮮な果物、硬い卵、果物、コーヒー、コーヒーなどがあります。次回はサクラメントに行きます。そのホテルで、私たちは戻ってきます。